Inside Sales
Current• Achieved 100% + quota attainment in the previous 4 consecutive quarters• Owned and managed a portfolio of 500+ service support accounts across 21 United States• Spearheaded the full sales cycle for software renewals and new business, driving revenue growth through in-depth account research, strategic quoting, and leveraging multiple ERP and CRM platforms• Relentlessly prospected for new revenue opportunities while maintaining high recurring revenue margins, resulting in 1M+ of upsell revenue in 2023• Conducted proposal preparation, contract negotiation, and administration for service customers• Developed detailed cost estimates for complex service elements of major contracts/enterprises and time-of-sale proposals• Established and maintained strategic relationships with existing customers by understanding their preferences and managing regular communications• Maintained detailed account information for each Service Agreement, including customer information, special/general provisions, prices/discounts, and legal documents within our CRM• Collaborated with Sales Executives, Regional Service Managers, and Field Service Engineers to provide solutions and services that best fit customer needs• Maintained up-to-date knowledge of products and services to maximize sales potential