Samantha Hunter Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Australia

Perth, Australia

Northbridge, Western Australia, Australia

• Team Leader – Northbridge (September – current)Placement Consultant – Joondalup (October – September)
• Working with high volume caseload (300+) to engage and motivate into sustainable employment
• Monitoring and applying mutual obligation requirements under Jobactive, Social Security and company policy
• Administrative duties; confidential file and record management
• Talent matching candidates to potential employment opportunities; from sourcing the opportunities; assessing candidate’s abilities, skills and personalities to fit them into quality and sustainable roles
• Conducting post placement support to ensure longevity of employment

Maddington

• Employment Consultant – WEX/CAP Specialist (since July 2014)November 2013 – June 2014: Employment Consultant and Youth SpecialistPre-November 2013: Employment Consultant
• Working one on one with individuals including those at risk to assess and overcome barriers to employment
• Motivating and supporting job seekers to sustain job search and employment
• Coaching job seekers in job search strategies both individually and in small groups
• Seeking and building relationships with businesses to network for potential job vacancies and study opportunities
• Working in line with Government legislation and policies to ensure clients and contracts are fully compliant

• Responsible Service of Alcohol
• Serving wine tastings to individuals and tour groups up to 22pax
• Delivering customer service and product knowledge to customers and tour groups
• Sales; face to face and via phone
• Full point of sale operation
• House keeping; indoors and outdoors, including facilities and cellar/warehouse

Osborne Park

• Maintaining expected service levels while providing personalised solutions
• Analysing and assessing individual situations based on discretionary legislation
• Working with at risk customers to ensure suitable outcomes and appropriate actions taken to enable compliance and adherence to written agreements
• Demonstrating resilience within a high pressure role on a daily basis while maintaining a healthy work/lifestyle balance

Perth, Australia

· Providing high level customer service· Problem solving and complaints resolution· Achieving and exceeding company set AHT’s and service quality levels

Synergy Contract· Providing high level customer service· General billing and payment enquiries· Knowledge and education in electricity and utility services

Synergy Contract - Back Office Operations· Performed as a multi-skilled operator across various departments· Processed high level tasks for the Renewable Energy Buyback and Feed In Tariff scheme· Prioritised daily work remit to ensure service level agreements are met· Worked with SOPs, manuals and self look up tools· Worked within average handling time.

Perth, Australia

· Cash handling· Customer complaints and ensuring a high level of customer service· General housekeeping· Special customer request and orders· Assist store closing procedures