My role began with scanning and digitizing client files in January of 2019Began invoicing, accounts payable, accounts receivable and payroll for employees and independent contractors in September 2019Worked with tight deadlines and dealt with funders directly, such as ICBC, WorkSafeBC, law firms, and extended health servicesIn 2023 began uploading clinical reports and distribution, as well as WorkSafeBC referrals for the CBI Vancouver location

Began as a customer service representative helping customers with rentals for equipmentWorked as the Hitch Professional, installing hitches and wiring on vehiclesWorked for the UBOX department, shipping and receiving UBOX’s from customers homes as well as from the warehouseWas then promoted to Assistant Manager and took on additional responsibilities such as inventory, scheduling, reviewing and resolving customer action files, etc

Worked with clients with physical and/or cognitive disabilities to help determine their eligibility for the Disability Tax Credit and navigate them through the application processImplemented initial assessments, maintained client files and produced reports to include in clients’ tax applications, as well as advocating for clients through contacting physicians and CRAGenerated Tax Return packages to send back to clients once taxes has been filed