Samantha J

Samantha J Email and Phone Number

New Business and Customer Service Manager at Honda Motor Europe Ltd @ Honda Motor Europe Ltd
berks, west berkshire, united kingdom
Samantha J's Location
Farnborough, England, United Kingdom, United Kingdom
Samantha J's Contact Details

Samantha J personal email

n/a
About Samantha J

Samantha J is a New Business and Customer Service Manager at Honda Motor Europe Ltd at Honda Motor Europe Ltd. Colleagues describe her as "Working with Sam as part of the management team during the last couple of years has been a great experience. Sam has continued to demonstrate consistently within her work that she always goes over and above her normal responsibilities to achieve a satisfying outcome for her customers as well as for all parties involved within the Business. Sam is very adaptable as she always knew when she had to deliver and deliver she would with real panache as her personality is extremely natural and inspiring. There is not many words that can describe Sam. I would not hesitate to recommend Sam for her adaptability to wherever her career may lead to and I am sure that she will continue to deliver and be successful. I would love to work with Sam, if our paths ever crossed again in the near future."

Samantha J's Current Company Details
Honda Motor Europe Ltd

Honda Motor Europe Ltd

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New Business and Customer Service Manager at Honda Motor Europe Ltd
berks, west berkshire, united kingdom
Website:
honda.co.uk
Employees:
2575
Samantha J Work Experience Details
  • Honda Motor Europe Ltd
    New Business And Customer Service Manager
    Honda Motor Europe Ltd Jun 2023 - Present
    United Kingdom
  • Honda Motor Europe Ltd
    New Business And Customer Service Team Manager
    Honda Motor Europe Ltd Nov 2017 - Jun 2023
    Bracknell South, Berkshire, United Kingdom
  • Capquest Group Ltd
    Customer Service Team Manager
    Capquest Group Ltd Jun 2015 - Jun 2017
    Farnborough
    Working in Customer service and litigation, managing a team of 25 based in Farnborough and also working with a team in Manchester.
  • Capquest Group Ltd
    Performance Coach
    Capquest Group Ltd Aug 2013 - Jun 2015
    My current responsibilities within my role are coaching my team, training nee starters, improving performance and encouraging progression. Identifying trends and highlighting areas of improvement for both an individual and departmental. Conducting an average of 50 account audits per week, delivering reports to my manager, pushing the team and ensure they meet the required targets and standards. Managing workloads ensuring we remain within our Sla for the company and our clients. assigning work to agents. Assisting team manager with investigations, performance improvement plans and interviews. Dealing with the risk within our department. Working closely with other areas of the business. Ensuring that the customers journey throughout their dealings with capquest are in line with TCF and following all the regulations required for the business. Working with our company values. Covering for team manager when needed and leading the team.
  • Capquest Group Ltd
    Senior Customer Service Advisor
    Capquest Group Ltd Aug 2008 - Jul 2013
    Dealing with customer correspondence, setting arrangements. Dealing with disputes, EOD's, dealing with fraudulent claims and disputes, vulnerable customers and financial hardship. writing letters to a high standard making sure that the required quality pass mark is achieved.Dealing with customer calls, police enquiries, and being able to assist other members of the team when needed.

Samantha J Education Details

  • Manga Carta School
    Manga Carta School
  • Guildford Collage
    Guildford Collage

Frequently Asked Questions about Samantha J

What company does Samantha J work for?

Samantha J works for Honda Motor Europe Ltd

What is Samantha J's role at the current company?

Samantha J's current role is New Business and Customer Service Manager at Honda Motor Europe Ltd.

What is Samantha J's email address?

Samantha J's email address is sb****@****t.co.uk

What schools did Samantha J attend?

Samantha J attended Manga Carta School, Guildford Collage.

Who are Samantha J's colleagues?

Samantha J's colleagues are Adnan Mogar, Benjamin De Winne, Dave Daws, Sabine Roels, Anne-Christine Monnot, Kenny Robinson, Axel Taebel.

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