Samantha Mitchell Email & Phone Number

Bradford, England, United Kingdom

Leeds, England, United Kingdom

I am a Fraud Investigator/Analyst reviewing customers Mortgage and Business lending applications via various intelligence systems as well as conducting analytical work on third party suppliers to prevent financial loss & risk to the bank.I have in depth knowledge and an excellent understanding of the mortgage and business lending process, banks systems, regulations and legislation around the Financial Services Industry.Experienced working National Hunter, CIFAS and other external intelligence systems.Competent with Excel, Microsoft Word and Outlook. Recently completed SQL introductory course.Communicating and assisting fraud teams in other financial institutions and National Crime Agents using Financial Investigation Support System (FISS).Innovative in approach evaluating customer and third parties, prioritising workloads, meeting and exceeding quality and performance targets.I am a motivated high-performing individual with proven experience working on my own or as part of a team.

Leeds, England, United Kingdom

Worked on both the telephony and support teams of Collections and Recoveries, negotiating with both customers and third parties to assess financial and personal circumstances to identify potential solutions to arrange repayment of overdue amounts. I have extensive knowledge of the mortgage process including Litigation and Properties in Possession. Subject Matter expert supporting the transition of work to colleagues in Mumbai and Manchester