Samantha Abbott

Samantha Abbott Email and Phone Number

Leader of Business Transformation | Business Intelligence | Change Management | Problem Solver | Training & Development | Continuous Improvement | Data Analytics | Lean Six Sigma | Team Leadership @ AMH
Samantha Abbott's Location
Nashville Metropolitan Area, United States
About Samantha Abbott

StrengthsFinder Top 5: Learner | Achiever | Responsibility | Analytical | DeliberativeMeyers Briggs Personality: INTJ“If you define a problem correctly, you almost have a solution” -Steve Jobs. I start with this quote because in my professional experience I witness all too often that people are hard-wired problem solvers. Initially this seems like a great thing, but this evolutionary urge to quickly fix issues can often produce the opposite outcome. My mission is to help organizations solve problems more effectively and efficiently by asking the right questions, gathering and interpreting data, testing and implementing solutions, and measuring and documenting results. I am passionate about creating a culture of continuous improvement, collaboration, and innovation.I am a lifelong learner who constantly updates my skills and knowledge, as evidenced by my certification in Business Process Management from Villanova University and my multiple certifications in Power BI from LinkedIn. My Top 5 skills: problem solving, continuous improvement, servant leadership, collaboration, and data analysis and interpretation.I enjoy working with individuals who are determined to find the best solutions for their challenges and who are open to learning new methods and tools. I use Lean Six Sigma, Kaizen, and other methodologies to streamline workflows, enhance quality, reduce costs, and increase customer satisfaction. I also develop and deliver training, coaching, auditing, and change management programs to ensure alignment and engagement across the organization. I enjoy working with diverse stakeholders and collaborating with other departments to achieve common goals and deliver value.I have experience in healthcare, DME, telecommunications, and commercial real estate, but the beauty of business process improvement is that the methodology is universally beneficial to any industry.

Samantha Abbott's Current Company Details
AMH

Amh

View
Leader of Business Transformation | Business Intelligence | Change Management | Problem Solver | Training & Development | Continuous Improvement | Data Analytics | Lean Six Sigma | Team Leadership
Samantha Abbott Work Experience Details
  • Amh
    Director Enterprise Solutions
    Amh Jul 2024 - Present
  • Holladay Properties
    Director Of Business Process Management
    Holladay Properties Feb 2019 - Apr 2024
    Nashville, Tennessee
    Evaluated, designed, executed, measured, monitored, and controlled business processes. - Lead a project to create and maintain job manuals for all positions within the company which reduced the initial training time needed for newly hired associates to begin independent work. - Developed the policies, procedures, and templates governing standard operating procedures that are now utilized within the company providing consistent direction and protocols. - Implemented, managed, and analyzed company financial reporting in Power BI which became the basis for company wide data driven decision making.
  • Holladay Properties
    Quality Assurance And Compliance Manager
    Holladay Properties Jun 2015 - Feb 2019
    Greater Nashville Area, Tn
    I supported a team that managed Contract Administration and Insurance Analysis. My role also included sustainability reporting, project management, process improvement, operational strategy, data analysis, and process automation. - Created a new contract process that improved contract compliance by 15% and insurance compliance by 10% within the first year of implementation. - Performed internal audits for all departments with a focus on identifying improvement opportunities. These audits lead to many successful process improvement projects.
  • Saint Thomas Health
    Perioperative Phlebotomist
    Saint Thomas Health Nov 2014 - Jun 2015
    Greater Nashville Area, Tn
    My role included ordering medical testing based on surgical orders, carrying out those orders (blood draws, EKG, etc.), and managing patient medical records. - Established a new central control board for patient intake that allowed for more efficient coordination of nurses and technicians. This new process decreased lobby wait times from 23 minutes to 7 minutes. - Created a job manual for my role prior to leaving so that my replacement could have a smooth transition into the department.
  • T-Mobile
    Training Specialist
    T-Mobile Jan 2003 - Mar 2008
    Greater Nashville Area, Tn
    I was a trainer at a customer care call center. I was committed to a class of 15-18 people for a period of 8 weeks. I trained on soft skills, technical troubleshooting, billing, de-escalation, and active listening. - Created new training curriculum that utilized on the job tools from day one rather than delaying the introduction. This change improved call quality and employee confidence once training was complete. - Revised the quality evaluation process to include weighing the customer experience heavier than it was previously weighed.

Samantha Abbott Education Details

Frequently Asked Questions about Samantha Abbott

What company does Samantha Abbott work for?

Samantha Abbott works for Amh

What is Samantha Abbott's role at the current company?

Samantha Abbott's current role is Leader of Business Transformation | Business Intelligence | Change Management | Problem Solver | Training & Development | Continuous Improvement | Data Analytics | Lean Six Sigma | Team Leadership.

What schools did Samantha Abbott attend?

Samantha Abbott attended Villanova University, Motlow State Community College.

Not the Samantha Abbott you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.