Quality And Document Manager
CurrentQuality Duties Maintaining the ISO9001: 2015 Quality Management System. I transitioned the UK office to 2015 standard. Root cause analysis. Reporting and investigating non-conformities and complaints and ensuring corrective actions are in place. Conducting internal audits and managing external audits with BSI (ISO9001) ITS (Hazardous Area Certification) and customers. Auditing suppliers to ensure good product and service and managing our approved supplier list. Working to improve and maintain processes, policies, and work instructions and to reduce waste and tackle constraints to improve working process and OTD. Conducting Risk Assessments.Managerial and Documentation: Managing, training and supporting a team of Document Controllers Providing regular reports to colleagues and senior staff on Quality and Documentation. Investigating and reducing backlog which prevents payment from our clients. Working on large documentation projects, as per previous position, ensuring all documentation is provided and approved, as per specifications.Other: Covered HR Manager for 6 months maternity leave. H&S - Reporting and Monitoring H&S concerns