· Maintain patient records in the electronic medical record (JUNO) system.· Answer inquiries by phone and in person in a helpful, respectful and efficient manner.· Coordinate patient care throughout the clinic· Perform and record results for various lab tests done at the clinic.

．Supervised, evaluated and coached 10 salespeople to maintain customer satisfaction and loyalty.．Responsible for merchandising products, executing marketing campaigns, and driving sales goals. ．Tracked bakery inventory of supplies and ingredients.．Ensured that health and safety standards were implemented and followed.

Oversaw more than 20 vendors in HK, 10 vendors in APAC remotely, to ensure timely performance and working safely with Corrigo and JLL Onsite system.Performed daily facility inspections in the HK office with two galleries, arranged vendor for maintenance, reported near miss and good catch to Regional Facilities Manager and client.Responsible for APAC finance issue, worked closely with the Poland and APAC Finance Team.Supervised and trained the HK in-house Office Assistance and Cooperate Service Assistance.Established friendly and professional impressions for 200+ clients in the Christie’s HK office, and for the remote APAC clients, supported Christie’s HK bi-annual auctions, to maintain a 100% customer satisfaction goal.Sourced and provided cost comparison to client for cost-saving purposes.Managed HK office supplies and equipment, arranged for timely deliveries, presented inventory record to client weekly.

Performed daily inspection of facilities in the building of 27 floors, located maintenance issue, and ensured their satisfactory repair.Created and presented facility inspection report to upper management weekly, and assisted Facilities Director to create facility operation report to client monthly.Assisted Senior Facilities Manager to hold vendor meeting for more than 20 HK vendors regularly.Took ownership of client issues, responded to client inquiries, and concerns promptly and proactively sought to resolve them quickly, to ensure complete satisfaction.Responsible for finance issue. Worked closely with Finance Team, Operation Team, Project Team, client, technician, and vendors.Communicated and worked closely with remote Administration Team, to manage admin work for more than 30 on-site colleagues.