Nonprofit organization dedicated to inspiring cancer patients and their loved ones to be the light that drives their fight during their vigorous battle with cancer. We devote ourselves to three main areas:-Providing love and compassion to families in and outside of cancer centers-Providing stipends to assist with basic needs-Offering free groceries and prepared meals to erase one more thing off of their to do list.

Senior Product Owner and manager, managing and serving as a servant leader through digital transformation with a primary focus on digital transformation for all digital marketing platforms. Leading the effort to reimagine and launch the Retail Partner Communication Portal as well as the Customer Loyalty Program. Collaborate cross functionally and externally with vendors for a seamless discovery and development process, while leading and mentoring other product owners and business analysts.

Product OwnerLead digital products at a creative and technology focused agency, through agile best practices, while seeking to understand the product need for the client. Deliver products with full business requirements met. Collaborate with a cross functional team to ensure UX and Design meet technical requirements outlined throughout the Scope of Work. • Own and create the Scope of Work process for all departments on the project.• Own and create the detailed estimates needed to identify the requirements for the project for entire technology team, while working with other teams to build an agile timeline for build and delivery.• Work with account teams to clearly understand the business value for the client and their desired MVP and long-term goals. • Responsible for leading agile ceremonies. • Create user stories and acceptance criteria based off business requirements, working with Tech leads to refine for technical requirements. • Control the backlog on various projects/clients for upcoming work and client needs prioritizing based on business need.• Provide final approval on all technical tasks to ensure all acceptance criteria are met. • Collaborate with other Product Owners on best practices and advise of recommended and proven approaches for project success.

Oversee and lead the digital products team and partners in the product life cycle to revamp and modernize digital platforms both internally and externally for improved user experience, increased profit, efficiencies and brand awareness.

Product Manager* Use of Agile methodology* Conduct on going user groups and focus groups for voice of client* Define user personas* Write user stories and use case scenarios* Assist in maintaining the vision of the product roadmap* Conduct a technology assessment, through testing and monitoring the development of work performed by the Product Development Team* Build on going relationships with stakeholders across organizational lines* Understand market segments* Analyze the competitive landscape* Lead long term and short term projectsProduct Owner Lead backlog prioritization, development and roll out new features and improvements based on client feedback and application reported issues. Communicate to stakeholders across the organization when multiple business units can be affected. I am certified in Pragmatic Marketing up to level 3 and also certified in Scaled Agile Framework

Positions held within Equifax:Team Leader of the Change Agent Team. Member of the Employee Engagement and Appreciation Team. •Consult clients both HR and Employee Relation Specialists on the best steps to protest an unemployment claim.•Advise clients of future ways to build stronger cases for unemployment from an HR standpoint. •Be decisive, assertive, and confident when contacting clients and state officials.•Build strong relationships with clients to establish trust, dependability, and strengthen communication barriers. • Gather facts from clients for benefit payment control, charging issues, monetary determinations and non-monetary issues.•Analyze and interpret facts provided by clients.•Provide written and oral communications to clients and state officials when appropriate.•Identify and investigate all potential issues and determine liability for proper adjudication. •Participate in training webinars to enhance knowledge of laws, procedures, and rules of other states.•Use advance knowledge of Microsoft programs to effectively and efficiently communicate with clients regarding separation information.