Managed the daily functions of the insurance office which included sending monthly statements, processing payments, accounts receivable/payable, meeting clients, selling pre arrangements/insurance, processing claims and answering customer and associate questions.Oversaw variety of office functions including greeting clients, distributing mail, ordering supplies, answering phones, equipment maintenance, scanning and organizing files. Coordinated and prepared correspondences, office meetings, luncheons and travel arrangements for CEO and staff.Effectively work with other associates and provide back-up support for various projects and departments when needed.Accurately prepared semiannual reports on quarter million dollar burial association in accordance with Arkansas State Insurance Department for annual audits.Commended for redesigning company service and merchandise marketing material to increase sales.

Collected, reviewed and entered fabricated part logs into database accurately and on time.Initiated constant communication with fabrication workers, floor supervisors, planners and plant managers on all issues or changes in inventory.Prepared reports for meeting with floor supervisors, parts planners and plant managers three times daily.Effectively navigated through several database programs in order to evaluate issues with inventoryImproved inventory by analyzing and researching parts that have been misused, damaged, mislabeled or sent wrong by the vendor.Consolidated inventory research in organized form for the inventory analyst to review and communicate information to office managers.

Oversaw quality of product installation for all reconstruction pipeline projects for the western and Midwestern regions. Initiated constant communication with project managers on all quality issues, video accuracy and final requirements for video package.Maintained and organized video library of field operation projects form my region.Responsible for the transportation of CIPP products from wet out facilities to the installation sites of all the United States.Maintained data spreadsheets and logs in order to accurately keep record and insure on time deliveries.Effectively communicated with associates, wet out managers, truck drivers, crew leaders and subcontractors in order to keep schedules updated, maintain timely deliveries and inform them of any late deliveries.

Guided clients through decision process and recommend products and services through superior industry, manufacturer and product knowledge.Expanded sales through promotion of related products, installation and design services.Took initiative to build and maintain vendor relationships in order to maximize sales.Problem solved and resolved customer issues to maintain business relationship.Formulated reliable estimates for products and/or labor based off clients' provided blueprints.Coached and mentored new associates. Frequently requested by customers and commended for excellent, comprehensive customer service.

In charge of total store design including, but not limited to, merchandise logistics, merchandising displays, overall layout, marketing materials and customer experience.Trained new hires and existing employees on company procedures.Selected to coach and mentor visual merchandisers at other stores.Facilitated grand openings at the direction of management.