Samantha Marks Email & Phone Number

Winnetka, Illinois, United States

Highland Park, Illinois, United States

• Contextualized and supplemented company training guides to develop new and struggling associates which resulted in two associates being promoted within their first 90 days of work• Increased operational efficiency by ensuring all styles are present on the sales floor, reorganizing stock rooms, accurately completing rolling inventory counts, executing stock transfers, and remerchandising sales floor• Provided feedback for buyers through weekly phone appointments and daily email communications• Acted in compliance with all public health mandates

Greater Chicago Area

• Cashiered during highest traffic holiday shifts including processing complex customer orders and credit applications• Processed mixed shipments to floor visual merchandising or to stockroom storage standards • Increased stockroom efficiency by reorganizing excess product and supply storage• Selected and packaged orders placed online for pick up in-store and home delivery

Gurnee, Il

• Converted traditional outlet store to a clearance center, leading to sales of three times as many units as before the reformatting, increased sales volume, and depleted previously stagnant merchandise from all Saks Off Fifth locations• Completed daily management duties including opening and closing the store, cash audits, jewelry audits, break scheduling, and resolving all customer issues as well as maintaining store’s merchandise presentation standards• Hired and developed a team of elite associates who were promoted more than associates from any other store in the region• Personally responsible for coaching and mentoring 20 associates, of a 40 member team with daily responsibility for an average of 10 associates• Met and exceeded store credit acquisition and email capture goals by educating associates and creating motivational competitions

Northbrook, Il

• Responsible for merchandising women’s department to meet corporate guidelines, feature new products and top brands, facilitate easy to maintain displays, and ensure the product is accessible to customers • Assisted customers in making purchasing decisions, finding or ordering alternate sizes, and offering merchandise suggestions

Schaumburg, Il

• Merchandised and maintained an organized sales floor in all areas of the Accessories Department with a focus on jewelry and watches• Top Nordstrom Account opener in the Accessories Department every month

Schaumburg, Il

• Maintained women’s apparel sales floor and assisted customers • Top Nordstrom Account opener in the Women’s Department every month

Skokie,Il

• Located merchandise to fill orders from Nordstrom.com at 1.5 to 2 times expected rate per hour• Joined Visual Merchandising Team as a Holiday Assistant which included assembling and styling holiday decorations and setting gift-giving displays throughout the store

Contributed to theSkimm social media strategy