Dynamic and dependable with a degree in Communications and over 13 years of professional experience. Seeks to leverage top-notch communication and organizational skills in a customer service or data entry position.Most recently manage a team of 4 receptionists and bakers in a high-volume retail and bakery business. Excellent Customer service experience assisting customers in decision making, resolving complaints and dealing with sensitive situations. Disciplined and insightful data analyst experience analyzing business processes, recording financial statements, and data input.
David’S Custom Cakes
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ManagerDavid’S Custom Cakes May 2019 - PresentNorth Haledon, New Jersey, United States• Oversee bakery staff• Managing inventory and ordering• Resolve customer complaints• Maintain financial records• Hit sales goals• Take customer custom orders
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Senior Custody AssociateBessemer Trust Jan 2017 - May 2019Woodbridge, New Jersey• Process Class Actions accurately and efficiently• Establish a broad Class Action automation process• Work with Client Advisor teams to allocate Class Action Settlement Proceeds• Identify, analyze, resolve, and elevate potential risks in both the Class Action and Proxy processes• Reconcile and vote all proxies • Oversee N-PX filing annually -
Custody AssociateBessemer Trust Mar 2014 - Jan 2017Woodbridge, New Jersey• Reconcile daily and weekly reports• Prepare, analyze, and review Class Action materials• Identify, analyze, resolve, and elevate potential fund risks while the fund is under audit• Prepare a comprehensive weekly report for senior management • Reconcile and vote annual proxies • Work with other team members to administer and coordinate workflows to meet business needs. -
P/T Custody AssociateBessemer Trust Jul 2013 - Mar 2014Woodbridge, Nj-Process asset transfers internally and externally, including Gifts & Donations-Identify and resolve system and account issues-Handle class action litigations for past and present clients -
ServerCafe Amici Oct 2011 - Jul 2013Hohokus, Nj-Demonstrated that customers come first by serving them with a sense of urgency-Worked as a team member to provide the highest level of service to customers-Opened and closed the store, including counting cash, and opening and closing cash registers
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PromotionsLiquid Lightning Energy Drink Sep 2009 - Sep 2012- Recruited members for the Ligtning Team (promotions)- Scheduled and organized promo events- Ordered and created promotional items including bracelets, keychains, shirts, etc.- Met with clients individually to asses their needs and develope a working relationship
Samantha Mele Education Details
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Communication And Media Studies
Frequently Asked Questions about Samantha Mele
What company does Samantha Mele work for?
Samantha Mele works for David’s Custom Cakes
What is Samantha Mele's role at the current company?
Samantha Mele's current role is Manager.
What schools did Samantha Mele attend?
Samantha Mele attended Ramapo College Of New Jersey.
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