I am a Freelance Writer for Medium.com. Since September 2023, I have amassed a growing following, 5k in collective likes, and over 3k views thus far while only growing from there. I write personal pieces, nonfiction, memoir style, research articles, and the like. I am also a part of the editing team for an online publication known as Soul Magazine. While my current Editor in Chief is on temporary leave, I am interim EIC. Here is my writing portfolio- samanthaminaya.contently.comYou can also find me on Upwork for your freelance needs.I am also an experienced, dedicated, and well-rounded Customer Service leader with 10+ years of experience in multiple Management levels and departments. With a focus on the importance of providing the best possible interaction with each client/customer I encounter. My skillset includes: building and maintaining productive team environments; excellent interpersonal communication skills; strong analytical capabilities. As a highly self-motivated individual who consistently meets and exceeds personal goals; team-building and morale. **Looking for 100% remote opportunities**Have experience in the following tech tools:Salesforce, Tableau, Cresta, JIRA support, Microsoft Office, Google docs/pages, Zoom, Google Calendar, Workday, and Slack