Samantha Mosca

Samantha Mosca Email and Phone Number

RX Specialist @ BAJÍO Sunglasses
Samantha Mosca's Location
New Smyrna Beach, Florida, United States, United States
Samantha Mosca's Contact Details

Samantha Mosca work email

Samantha Mosca personal email

n/a
About Samantha Mosca

For over 20 years, I have provided quality service, resolved disputes and ensured consumers, clients and merchants alike, expectations were met. Thru critical thinking, a Strong attention to detail and my key ingredient; authentic listening. To hear is to know and to know is to be able to help.A great customer experience is achieved when the customer no longer feels like a customer, they feel like a friend.

Samantha Mosca's Current Company Details
BAJÍO Sunglasses

Bajío Sunglasses

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RX Specialist
Samantha Mosca Work Experience Details
  • Bajío Sunglasses
    Rx Specialist
    Bajío Sunglasses Jun 2023 - Present
    New Smyrna Beach, Florida, United States
    View
  • Pall Corporation
    Commercial Customer Service Representative
    Pall Corporation Jan 2022 - Sep 2023
    Deland, Florida, United States
    Respond to business customer inquiries via email, phone, or online.Collaborate across functional teams such as sales, shipping, engineering, etc. to support customer requirements.Data entry and management of order information, customer complaints, and returns.Engage in continuous improvement mindset, especially in new initiatives, such as e-commerce, live chat, increased customer satisfaction, supporting continued business growth.
    View
  • Godwin Direct Inc.
    Customer Success Specialist
    Godwin Direct Inc. May 2020 - Dec 2021
    De Land, Florida, United States
    Title: Customer Success RepresentativeHandle customer calls, voicemails, emails, texts, and social media. Process Orders, credits, and returns. Assist shipping with address and order verifications.Assist marketing with product promotion and customer experience feedback.Supporting continued business growth.
    View
  • Costa Sunglasses
    Rx Technical Relations Lead
    Costa Sunglasses Mar 2018 - May 2020
    Daytona Beach, Florida Area
    Formatting and updating job processes and procedures, interdepartment liaison, asssist outside sales reps., processing orders, opening & sorting mail and training.
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  • Costa Sunglasses
    Rx Customer Service Lead
    Costa Sunglasses Apr 2011 - Mar 2018
    Daytona Beach, Florida Area
    General call que, credits, order processing, assisting co-workers with issues & resolutions, interdepartment liaison, assist oitside sales representatives and escalated calls.
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  • Costa Sunglasses
    Repair Customer Service Lead
    Costa Sunglasses May 2008 - Apr 2011
    Daytona Beach, Florida Area
    Handled escalated consumer and account calls, general call que, credit processing, formating & updating job processes & procedures and assisting co-workers with issues and resolutions.
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Frequently Asked Questions about Samantha Mosca

What company does Samantha Mosca work for?

Samantha Mosca works for Bajío Sunglasses

What is Samantha Mosca's role at the current company?

Samantha Mosca's current role is RX Specialist.

What is Samantha Mosca's email address?

Samantha Mosca's email address is sm****@****mar.com

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