• Partner with client and internal cross-functional teams to build and implement feature requests, successfully roll-out new software implementations, and maintain database and application environment optimization.• Align product vision, customer feature requests, and industry expectations by managing requirement negotiations with clients and consulting on scope, specifications and priority, driving consensus across multiple stakeholders.• Lead prioritization meetings with product managers and enterprise customers to roadmap the development timelines, ensure dependency order requirements, and define feature success metrics.• Advised key clients on industry standards and software best practices to ensure environment compatibility with any integrated platforms, guarantee accurate and meaningful KPI measurements, and increase system stability.• Created software feature design specifications and product enhancement roadmaps to meet specific client requirements and guided internal development teams on build, integration, and validation testing.• Initiated and lead product opportunity meetings with heads of product and development, bringing low-effort high-impact items to the forefront of the prioritization list for multiple products including iOS app, web portals, and CRM system, after analysis of pain points, industry competition, and product roadmap

Instructed English to primary, secondary, and adult-level students though the British Bilingual Project

Spanish Language camp counselor at overnight language village summer camps