Samantha Phillips

Samantha Phillips Email and Phone Number

Program Manager, First Year Experience @ Cleveland State University
Samantha Phillips's Location
Greater Cleveland, United States
Samantha Phillips's Contact Details

Samantha Phillips work email

Samantha Phillips personal email

n/a
About Samantha Phillips

Samantha Phillips is a Program Manager, First Year Experience at Cleveland State University. She possess expertise in higher education, student leadership, event planning, student affairs, academic advising and 32 more skills. Colleagues describe her as "I had the pleasure of supervising Samantha as the First-Year Experience Manager at Cleveland State University for three years. During that time, she independently led a team of graduate assistants and peer mentors, consistently tackling difficult conversations with poise, listening to her team, and keeping them motivated and organized as they supported incoming first-year students in their transition to college. Samantha is open to change, diligently researches best practices, and eagerly takes on new projects. As a "one-person full-time staff department," she expertly managed the hiring and training of over 60 instructors for three student support classes. She continuously assessed and adapted these classes as needed, ultimately implementing all associated activities. This required a tremendous amount of collaboration with campus partners, which she excelled at through her excellent communication skills. Samantha's passion for student and customer support, her ability to work independently and in a team, and her commitment to lifelong learning make her an invaluable asset to any team."

Samantha Phillips's Current Company Details
Cleveland State University

Cleveland State University

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Program Manager, First Year Experience
Samantha Phillips Work Experience Details
  • Cleveland State University
    Program Manager, First Year Experience
    Cleveland State University Oct 2021 - Present
    Cleveland, Ohio, United States
  • Ashland University
    Professional Academic Advisor, College Of Arts & Sciences
    Ashland University Jul 2015 - Oct 2021
    Ashland, Ohio, United States
    -Holistically advise all first-year students majoring within the College of Arts & Sciences; guide students through the academic, social, and personal transitions to college; assist students through academic program and schedule changes; connect students to additional resources across campus; ease the introduction of students to their faculty advisors.-Register all incoming advisees for first semester coursework.-Support and guide students through the Academic Probation Program (cumulative GPA below 2.0) in order for them to improve their GPA and be academically successful; setting goals, strengthening academic skills, and connecting to academic resources across campus. -Instruct 7 sections of Freshman Success Seminar for incoming advisees each fall; collaborate with the other professional academic advisors to create and update curriculum. -Present academic information and engage with incoming students at summer orientation sessions.-Coordinate and lead the AU living-learning communities' faculty leadership team, organize recruitment of incoming LLC members, guide meetings and conversations about current LLC activities and future changes to the identity of this program.-Serve as the Center for Academic Support liaison to the College Credit Plus program, the Ashbrook Scholars program, and the Honors program.-Advised the Ashland University chapter of Alpha Lambda Delta; facilitated the student leadership team in promoting the honor society on campus and planning the spring induction ceremony (2016-2019)-Supervised student workers for the Center for Academic Support; scheduled student work hours; collected and submitted timecards; facilitated professional development activities (2016-2019)
  • Brookside Tax & Financial Group, Llc.
    Tax-Season Receptionist
    Brookside Tax & Financial Group, Llc. Jan 2015 - Apr 2015
    Middleburg Heights, Ohio
    Schedule tax preparation appointments for clientsCreate, pull, and prepare client tax files for appointments and drop-off tax filing requestsGreet and assist clients, at front deskAnswer phones, transferring calls to tax preparers in the officeCall clients to confirm appointmentsRun front-of-office general opperations
  • Baldwin Wallace University
    Instructor And Office Assistant In Student Affair'S Office Of Student Success
    Baldwin Wallace University Aug 2014 - Dec 2014
    Berea, Ohio
    College 101 Course Instructor. College 101 is an optional First-Year Experience student course focusing on the college transition and the important skills these students will need during their time in college. For this course:- I shaped my own syllabus based on the general course description and expectations as well as created all assignments, quizzes, and presentations for the course. - I supervised and collaborated with an assigned undergraduate Course Assistant- I led class discussions, administered quizzes and assignments based on various lessons including: As an office assistant within the Office of Student Success Initiatives, I am involved in the following committees and projects:- Co-Chair of the Student Affairs Assessment Committee. I lead this committee of six staff members, communicate assessment information to all Student Affairs departments, organize presentations on assessment and group-work sessions for these departments, and work individually with department directors in order to answer questions and assist in their assessment plans- Active member of the FYE Steering Committee, charged with assessing the 10 pilot sections of FYE 199 this Fall 2014 semester, make recommendations to the Faculty Senate on the course and any changes for full roll-out Fall 2015, collect and review course proposals for 48 course sessions co-taught by one faculty member and one staff member- Assist the Dean of Students and the Office of Residence Life in assessing the Davidson Living Commons by creating a survey using Qualtrecs, administering the survey by email to 150 students, and analyzing the results- Active member of the Retention Task Force made up of upper-level BW administrators in order to analyze retention efforts at the University, create new initiatives, and personalize retention efforts based on student needs.
  • Baldwin Wallace University
    Leadership In Higher Education Graduate Intern- Office Of Student Success
    Baldwin Wallace University Aug 2013 - Aug 2014
    Berea, Ohio
    As Student Success intern within the division of Student Affairs, I gained new skills and grew as a professional while working in the following areas:The College 101 Course Assistants (training and support): interviewing, hiring, and training Course assistants for Fall 2014, supporting CAs during Fall 2013 course, create and disburse the electronic "CA Weekly" (weekly) and "FYE FYI" (monthly) newsletters during fall semester 2014. First Year experience issues: As a member of the First Year Experience Steering Committee, I worked with faculty, administrators, and staff to create and pilot (Fall 2014) a new FYE seminar at Baldwin Wallace. I also interviewed and selected 10 course assistants, matching them with instructors for the first 10 pilot sections of the FYE 199 course. Retention task force: work with administrators to create and implement plan for improving student retention at BW. Student Affairs Assessment Committee: I organized and led this committee, running meetings, sending out notices, and presenting to all of student affairs on behalf of the group. The committee is tasked with implementing assessment across the entire student affairs division at Baldwin Wallace, offering support and assistance to individual departments as they assess their programming and goals based on pre-determined Student Learning Outcomes. At the end of the academic year, I collected and organized assessment templates and results for all departments within Student Affairs, communicating with these departments and giving them feedback and suggestions based on the work they did in the past year.
  • Cuyahoga Community College
    Practicum Intern For Summer Orientation
    Cuyahoga Community College May 2013 - Aug 2013
    Parma, Oh
    I interned in the Counseling office at Tri-C West during the 2013 summer, between the academic years of my graduate program. In the Counseling office, I worked primarily on running Summer Orientations.- Setting up and running check-in for students attending orientation.- Assigning attendees into groups for orientation wheel of activities- Keeping orientation schedule on track so each group completed: campus tour, meeting with a counselor, learning to use Tri-C's online portal.Trouble-shooting throughout the day.
  • Baldwin Wallace University
    Leadership In Higher Education Graduate Intern- Academic Advising & Registration And Records Offices
    Baldwin Wallace University Aug 2012 - May 2013
    Berea, Ohio
    Intern in the offices of Academic Advising and Registration and Records (the Registrar) while working toward a MAEd degree in Leadership in Higher Education.Registration and Records: - Used Datatel program to make changes and substitutions to student transcripts- Entered applications for graduation -Evaluated student transcripts for graduation/completion.Academic Advising: - Organized and implemented 23 Grad Plan training sessions for all first-year students- In-office walk-in student advising - Applied academic major and minor declarations and requests- Researched best-practices for academic advising of incoming students,- Sat on development committee for a new First Year Experience seminar as part of a new Academic Core.
  • The Ohio State University At Newark, A Call To College
    Ohio Campus Compact Americorps Vista
    The Ohio State University At Newark, A Call To College Jul 2011 - Sep 2012
    Newark, Ohio
    VISTA Focus: College Access and Engagement.Office of Access and Engagement at The Ohio State at Newark: created first-generation faculty-student Mentoring Program, campus liaison to Big Brothers Big Sisters of Licking County, advisor of student leadership trip to Compact Conference in FL (Spring 2012), and more. A Call To College's PEAK program (nonprofit working with Newark Cort Schools): programming for students in 2nd, 4th, 8th grades.- Reading Rocks program- all second graders visit the Newark library and learn the importance of setting goals, perseverance, and hard work. Other in-classroom programming for 2nd graders throughout year.-College and Money Savvy Wildcats (4th grade classrooms at 2 local elementary schools)- Reality Store experience for all 8th graders. 3 C's (College, Careers, and Cash) lesson in 8th grade classrooms at one local middle school.
  • The Office Of Conference And Event Services, Allegheny College
    Office Assistant And Information Manager (For Summer Programming)
    The Office Of Conference And Event Services, Allegheny College Aug 2008 - May 2011
    Meadville, Pennsylvania
    Office Assistant:- Head usher for the --- event and music series. Communicated with and led student ushers before and during events. Worked with performers, sold merchandise when requested.- Commencement worker- Excel documents, processing event informationInformation Manager for Summer Programming:- Lead weekly staff meetings, provided updates- collected program and attendance I formation for groups visiting campus- distributed information across campus, informing offices of weekly programs and visiting groups.- Organizing registration information for two sessions of Adult Band Camp programs, assisted with camp check-in.- communicated with program organizers, answering their needs and requests.

Samantha Phillips Skills

Higher Education Student Leadership Event Planning Student Affairs Academic Advising Public Speaking Leadership Microsoft Office Research Volunteer Management Powerpoint Microsoft Word Microsoft Excel Social Media Community Outreach Student Development Time Management Teamwork Group Communication Team Leadership Editing Proofreading Customer Service Critical Thinking Program Development Facebook Curriculum Development Qualitative Research Datatel Program Evaluation Educational Leadership Campus Windows Student Engagement Leadership Development Administrative Assistants Newsletters

Samantha Phillips Education Details

Frequently Asked Questions about Samantha Phillips

What company does Samantha Phillips work for?

Samantha Phillips works for Cleveland State University

What is Samantha Phillips's role at the current company?

Samantha Phillips's current role is Program Manager, First Year Experience.

What is Samantha Phillips's email address?

Samantha Phillips's email address is sp****@****and.edu

What schools did Samantha Phillips attend?

Samantha Phillips attended Baldwin Wallace University, Allegheny College.

What skills is Samantha Phillips known for?

Samantha Phillips has skills like Higher Education, Student Leadership, Event Planning, Student Affairs, Academic Advising, Public Speaking, Leadership, Microsoft Office, Research, Volunteer Management, Powerpoint, Microsoft Word.

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