Front Desk Associate
- Worked closely with Excel and Microsoft Access to maintain a database of member feedback to service.
- Communicated with members and various departments through professional email and phone correspondence.
- Maintained and updated records of Club members detailing their use of reciprocal clubs, event and dining reservations, and feedback of their experiences.
- Compiled and organized data of restaurant server tip out reports into reports sent to management.
- Assisted in training new employees to ensure their successful onboarding and adherence to established company standards.