Customer Service Representative for Vision Pool Services Inc. located in Wycoff New Jersey. Engaging with customers to ensure satisfaction, scheduling regular and unexpected maintenance and completing new customer intakes.

Tasked with managing the day to day operations of the airfield and flights. Ensure all functions are up to regulation by conducting hourly checks and coordinate repairs as needed. Aid in flight operations by coordinating flight plans with FAA, ATC and local RADAR facility. Provide customer service as required, coordinating support for aircrew with multiple agencies. Ensure accountability of all personnel on shift and daily tasks are completed. Provide coordination for emergency services without hesitation during ground/in-flight emergencies. Assist with the wing airfield driving program, ensuring personnel on the airfield are properly trained and licensed. Conduct regular testing for members to obtain airfield licenses and issue as needed. Head multiple additional programs such a ls vehicle control officer.Station RAF Mildenhall, UK (May 2019-May 2022)Airfield Management Shift Lead (Feb 2020-Present)Airfield Management Operations Coordinator (May 2019-Feb 2020)Airfield Management Apprentice (Mar 2019-May 2019)Air Force Basic Training (Jan 2019-Mar 2019)

Aided in family business maintaining pools and spa's. Learned standards for public health and worked with chemicals.