Samantha Ramirez Email & Phone Number

Bossier City, La, Us

Shreveport, Louisiana, Us

Shreveport, Louisiana, Us

Collaboration with stakeholders to create and train Willis Knighton heath system employees for Meditch Expanse.

Memphis, Tennessee, Us

o Highly professional Served as subject matter expert and responsible for developing SharePoint site at International Paper, Red River Safety site by collaborating, implementing, and supporting SharePoint platform. o Trained Business Unit Managers, Area Manager and First line leaders on use, implementation, and developing training material to use for future maintenance of successful SharePoint site. o Supported the Business Unit Manager, Area Manager, and First Line Leaders by overseeing all of the record keeping for the department, as well as provides administrative support the department team members. o Scheduling training for hourly crews associated with the Manning Schedule. o Collect receipts and submit expense reports for Environmental Health and Safety Team. o Ordered Inventory and specialty items for EHS Team. o Assist with travel arrangements, including approval forms, registration forms, and submitting travel expense reports o Planned and Executed Special event/meeting. o Coordinate meetings for department team members. o Maintain records to report to the Finance department as needed o Responsible for record management and compliance for the department (paper and electronic) to support Workers Comp, OSHA and EPA requirements. o Understand the importance of and complies with Mill safety and environmental by updating and maintaining policies and procedure practices by coordinating with adjacent departments, lead team members by meticulously managing all updates. o Maintain office supplies and pick up materials from off-site when needed o Generate Reports and distribute using excel and mill practices. o Lead coordination of activities with other support personnel and maintain positive relationships with all levels of employees and customers.

Baltimore, Md, Us

Knowledge of Medicare and Medicaid regulations policies and procedures applicable to each type of benefits payable in order to respond to question post entitlement issues or to make appropriate refers to claim representative or technical experts. Organize prioritize multi task and be flexible to adapt to changes in policy procedures and technology to identify issues perform work accurately and timely and to obtain as efficiently as possible while maintaining a balanced workload. Research issues guidelines procedures and policies to seek solutions and to interpret and make appropriate judgment in the application of the material using all available source. Responsible for implementing "MYSocialSecurity" online services by planning and training colleagues and local users. oAnswer questions about Medicare eligibility and resolves problems concerning premiums and entitlements. oProcess Title 2 (retirement) and/or assigned Title 16 (needs based SSI) post entitlement workloads using appropriate automation tools and data systems inputs. oIdentifies security and adverse situations with public relations implication or problem appropriately refers them to management. oDevelops and resolves discrepancies in earning and determines amounts to be post and or removed from individual earning records. oAssigned assists in processing requests for appeals of disability determinations for title 2 and title 16 claimants. oInterview beneficiaries and or their representatives and the public to determine the nature of their problem or interests. oEffectively explain to customers technical provisions elicits relevant facts and resolves problems with payments and eligibilities. oExplain Title 2(retirement) and Title 16 (needs-based SSI) overpayment notices and initiate repayment plans as appropriated. Provide written information about specific benefit options and compute estimated monthly benefits payable at various ages using appropriated automated system

Arlington, Virginia, Us

o Over 1000 hours of training in the IT field demonstrating the ability to learn quickly and adapt to the changing environment for the Army. o Maintained a secret security clearance while on Honorable Military Service with the ability to acquire a new clearance. o Proficient in computer applications and programs to include Mac, SharePoint, Cisco Systems, Windows XP, Microsoft Office 2003-present o Skills in using the computer and commercial software packages data input methods and web based applications. o Installed, configured, and supported multiple home and small offices local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. o Installed, operated, and performed unit maintenance on multi-functional/multi-user information processing systems and peripheral equipment and auxiliary devices within the government sector. o Installed and configured application software to run on the network and to utilize network resources (hubs, Modems, switches, and peripheral devices, etc.) o Analyze user requests or problems and determines the best possible solution by taking actions such as manipulating files, modifying applications programs, developing or modifying system command language control files, or resolving problems. o Served as the initial face to face point of contact for users of IT services within the company to resolve problems unable to be supported via remote access, phone or emails. o Monitored network to ensure network availability to all system users and perform necessary maintenance to support network availability. o Used basic knowledge of existing operating systems, utility procedures, and tools provided first level customer application assistance to users in solving problems associated with utilization, data communication and software, telephone work orders, and IT equipment management. o Diagnosed and fixed viruses, mal-ware, gray ware, Trojan, and error syntax.

Bachelor'S Degree

Associate'S Degree