-Wrote, developed, and executed marketing collateral for lead generating campaigns and product launches including customer stories, landing pads, web content, data sheets, brochures, blogs, case studies, webcasts, social media, newsletters, and eBooks. -Managed, wrote, and curated content for the company’s Facebook, LinkedIn, Twitter, Instagram, and YouTube pages while working to increase brand recognition, thought leadership, follower engagement, and traffic to the website.-Executed paid social media campaigns (follower acquisition and lead generation).-Managed and improved SEO and SEM efforts across all HGBU industry key terms.-Project managed and wrote for the redesign of the business unit website on three occasions.-Continually developed website content, analyzing web traffic and optimizing content based on numerical findings.-Managed both external and internal newsletters on a monthly basis, optimizing content per analytics.-Managed, wrote for, and organized a content calendar for the Oracle Hospitality blog.-Lead the development, execution, and redesigns of an internal employee information portal and an external customer portal.

-Wrote, designed, and executed marketing collateral and training for new product launches supporting field and inside sales.-Maintained the company’s e-commerce website by writing/updating product information, brochures, and sales flyers.-Redesigned and maintained company’s Facebook, LinkedIn, Twitter, and YouTube pages and created Google+ and Pinterest Pages.-Designed and communicated flyers and newsletters using Adobe Creative Suite and Constant Contact.-Managed and wrote for the AUI blog, developing content with various departments including development and sales.

-Managed customer complaints/concerns and resolved in a timely manner to appease customer and business needs.-Upsold and promoted the company’s promotional items in a business to business model.-Created and organized returns, package pickups, and complaint paperwork.

Facilitated weekend family programs including Discovery Kits, Portrait Story Activities, and Family Days; as a previous education intern at the NPG, I developed family programs Portrait Story activities, prepared family programs materials, developed self-guided tour celebrating the 100th anniversary of the Girl Scouts.

Provided live-in academic and residential support; developed curriculum for and lead class discussion in the Women in the Creative Process course; organized field trips to museums, performances, and lectures; held weekly study sessions and office hours; participated in and lead weekly symposiums.

Researched for exhibitions; wrote preliminary drafts for exhibition wall texts; reviewed proofs for wall texts, exhibition catalogs, catalog entries/essays, and exhibition brochures; edited and designed translations for exhibition audio guides; obtained copyright permission for images used in exhibition catalogs; wrote purchase orders for services rendered; blogged for Phillips website; researched at the Archives of American Art; organized large mailings; wrote professional thank you letters.

Catalogued images in MDID database; performed technological support for the art department; worked with File Maker Pro, Photoshop, and Excel; customer service.

Compiled a 150 page bibliography of drawings for the 2012 Federico Barocci exhibition, translated letters from Italian, constructed a list of drawings borrowed from the Louvre and Lugt Collection by SLAM.

Worked with youth art camps, organized family programs events, and researched for family programs activities in the Pre-Columbian Mesoamerican gallery.