- Lead the UX, design, front-end development, and maintenance of digital properties- Research and develop new ways to maximize the use and effectiveness of digital properties- Optimize content for search engine optimization (SEO) and web-based communication- Investigate, troubleshoot, and resolve a variety of website issues- Partner with developers to implement new processes to improve user experience- Work with technical and non-technical teams to facilitate understanding… Show more - Lead the UX, design, front-end development, and maintenance of digital properties- Research and develop new ways to maximize the use and effectiveness of digital properties- Optimize content for search engine optimization (SEO) and web-based communication- Investigate, troubleshoot, and resolve a variety of website issues- Partner with developers to implement new processes to improve user experience- Work with technical and non-technical teams to facilitate understanding and guide project completion Show less

- Work with all departments to maintain organization’s digital properties- Execute organization’s email marketing strategy- Develop and maintain systems to track user engagement data, campaign performance- Design, develop and analyze enterprise-wide business intelligence reports using Microsoft PowerBI to inform decision-making, monitor different initiatives and reduce resources needed to produce operational reports- Graphics editing and design for web, email marketing and… Show more - Work with all departments to maintain organization’s digital properties- Execute organization’s email marketing strategy- Develop and maintain systems to track user engagement data, campaign performance- Design, develop and analyze enterprise-wide business intelligence reports using Microsoft PowerBI to inform decision-making, monitor different initiatives and reduce resources needed to produce operational reports- Graphics editing and design for web, email marketing and executive presentations- Translate operational requests into functional solutions by understanding user needs and filling in requirement gaps, both via clarifying questions and conceptualizing how the end user would ultimately interact with the solution- Work with developers to conceptualize, design and implement new processes to improve efficiency and user experience- Communicate to technical and non-technical teams to facilitate understanding and project completion Show less

- Collaborated with executive team to develop and launch new initiatives, solve operational problems, innovate processes and improve efficiency- Mined, manipulated and analyzed data for targeted marketing- Maintained all digital properties (website, blog, online tools, email marketing system)- Executed company’s email marketing strategy (email design and development)- Wrote and edited copy for digital properties, ads, and printed materials- Resolved tech support issues and… Show more - Collaborated with executive team to develop and launch new initiatives, solve operational problems, innovate processes and improve efficiency- Mined, manipulated and analyzed data for targeted marketing- Maintained all digital properties (website, blog, online tools, email marketing system)- Executed company’s email marketing strategy (email design and development)- Wrote and edited copy for digital properties, ads, and printed materials- Resolved tech support issues and performed routine system updates- Supported all departments as needed through report, tool and process innovation Show less

- Streamlined processes to coordinate turnover/management of capital projects and renovations for 950+ apartments - Supported corporate and upper level management, office staff and maintenance staff - Wrote/edited office publications and manuals, produced various correspondence