Samantha S. Email and Phone Number
👋Hi, my name is Samantha!As a Senior Product Manager with over 20 years of experience at Fortune 100 companies like American Express and Wells Fargo, I've built a career on turning ideas into results. My journey has been defined by a commitment to strategic vision, agile execution, and creating products that resonate with users. Ask my colleagues, and they’ll tell you I’m driven, collaborative, and fearless when it comes to tackling challenges—qualities that have allowed me to lead successful teams and launch impactful products time and again.Over the years, I've worn many hats, from leading cross-functional teams to managing diverse product portfolios and exceeding growth targets. Whether it’s developing a product roadmap that aligns with business objectives or steering complex projects with multiple stakeholders, I thrive on finding solutions that push boundaries and deliver results. I’m proud to have led initiatives that drove over 100% revenue growth, spearheaded product strategies that exceeded KPIs, and maintained user engagement at scale.I’m passionate about product strategy and dedicated to building exceptional user experiences that leave a lasting impact. My approach is simple: put the user at the center, let data guide the way, and never stop improving. Let’s connect to talk about product development, cross-functional leadership, agile project management, or what’s next in the world of innovative products.📫 I look forward to connecting with you here on LinkedIn or at ssalazar480@gmail.com
American Express
View- Website:
- americanexpress.com
- Employees:
- 79797
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Senior Manager, New Product Development Card And MarketingAmerican ExpressPhoenix, Az, Us
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Senior Product Manager - Merchant Force (Salesforce) - American ExpressAmerican Express Aug 2022 - PresentPhoenix, Arizona, United StatesIn my current role, I drive the product strategy and roadmap, aligning closely with Merchant Sales and Account Development to ensure our solutions hit the mark and meet market demands. Partnering with cross-functional teams like design, engineering, and analytics, I lead the charge in launching impactful products on time. Prioritizing agile backlogs, I keep projects moving smoothly, leveraging data insights to boost user engagement and optimize feature releases. Continuous improvement isn’t just a goal—it’s how I keep product quality high and users satisfied.
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Senior Product Manager – Go-To-Market (Salesforce) - American ExpressAmerican Express Jul 2021 - Aug 2022Phoenix, Arizona, United StatesLeading go-to-market initiatives, I ensured new tools and resources were not just launched but truly adopted across sales and account development teams. I defined project scopes that made sense for our goals and collaborated with engineering and marketing to bring ideas to life. Managing multiple complex projects under an agile framework kept me sharp and results-focused. My proactive tweaks to processes and communication improved campaign delivery and product performance, helping us reach broader markets more effectively.
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Senior Product Manager – Scrum Master/Agile Champion @ Work - American ExpressAmerican Express Apr 2020 - Jul 2021As the Agile Champion, I wasn’t just facilitating scrum ceremonies—I was building a culture where teams felt empowered to deliver their best work. I cleared roadblocks, encouraged open communication, and led retrospectives that turned feedback into actionable improvements. Partnering with product owners and engineers, I ensured we stayed true to business goals while keeping user needs front and center, leading to more impactful product outcomes and a stronger team dynamic.
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Senior Product Manager – Merchant Solutions - American ExpressAmerican Express Jun 2018 - Apr 2020Phoenix, Arizona AreaThis role was all about understanding merchants’ needs and delivering tailored solutions that drove results. I led strategic consultations, analyzed account activity, and crafted solutions that led to consistent revenue growth above 100% monthly. My approach was rooted in deep industry research, allowing me to recommend tailored product strategies that strengthened client loyalty and aligned with broader growth initiatives.
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Senior Product Manager – Client Implementation - American ExpressAmerican Express Jul 2015 - Jun 2018Managing a portfolio of 150+ clients, I focused on aligning product strategies with client needs, ensuring seamless integration across sales channels. I identified opportunities for growth and introduced clients to product solutions that went beyond card services, strengthening their value proposition. By leveraging strong internal partnerships and thorough product knowledge, I consistently exceeded growth targets by 200% two years running, showing that strategic execution and proactive engagement go hand in hand.
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Senior Product Support Specialist – Corporate Services - American ExpressAmerican Express Jul 2014 - Jul 2015Phoenix, Arizona, United StatesIn this role, I was the go-to problem solver for corporate clients, ensuring high-touch service and quick resolutions. I guided clients through complex processes, boosting their confidence in our product offerings. By collaborating across teams and maintaining transparent communication, I turned challenges into opportunities for stronger client relationships and enhanced product adoption.
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Senior Business Banking Specialist - Wells FargoWells Fargo May 2009 - Jul 2014At Wells Fargo, I wore multiple hats, managing both personal and business banking portfolios. I delivered customized financial solutions that led to long-term client relationships and top 10% performance rankings. Working closely with realtors, business partners, and internal teams, I identified growth opportunities and provided guidance on mortgage and home preservation strategies. Tackling client issues head-on, I built trust and ensured that our service always exceeded expectations.
Samantha S. Education Details
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Bachelor Of Business Administration (Bba) -
Life Coaching
Frequently Asked Questions about Samantha S.
What company does Samantha S. work for?
Samantha S. works for American Express
What is Samantha S.'s role at the current company?
Samantha S.'s current role is Senior Manager, New Product Development Card and Marketing.
What schools did Samantha S. attend?
Samantha S. attended Montana State University-Billings, Southwest Institute Of Healing Arts.
Who are Samantha S.'s colleagues?
Samantha S.'s colleagues are Andre Thompson, Prerna Gulyani, Sreedhar Pochareddy, Rahul Sharma, Theresa Holstein, Afsana Shaikh, David Oliver.
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Samantha S.
New York City Metropolitan Area -
Samantha S.
Augusta, Me -
2harvard.edu, cps.edu -
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