I have had 10 years of experience in the customer service industry. Throughout these 10 years I have learned an incredible amount different customer service and people skills. I understand the importance of working in the customer service industry, always making sure it's patrons are given the best experience through friendly and positive communications. Having that big smile and caring tone of voice is what keeps the customers returning to a business. I started out as an employee in Valley Management and made my way to becoming a manager. Along with customer service, I have learned to manage a team of people and my leadership skills have grown tremendously in having this position. I am currently looking to take my skills to a different environment.