- Assisted with sourcing, presenting, billing, and organizing of FF&E, finishes, plumbing, etc. - Participated in project management and tracking - Client site visits when applicable, delivery, and set up coordination- Communication with vendors, contractors and clients- Administrative tasks such as running errands, handling / delivery of samples and sorting/organizing the sample library

• Provide customer service through incoming emails, phone calls, texts, Instagram, and live online chats • Clarify customer’s complaints, determine the cause of the problem, and determine the best course forward for customer satisfaction • Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience• Daily use in Zendesk, Returnly, Shopify, and RLM; as well as, close operations with logistics team

• Provide customer service through incoming emails, phone calls, and online chats • Clarify customer’s understandings, determine the cause of the problem, and determine the best course forward for customer satisfaction • Daily use in excel placing customer orders, organizing shipping information, and analyzing sales• Daily assistance to the marketing director

• Provided all aspects of client related requests via online and in-store service• Assisted in clothing pulls, returns and client fittings• Helped with photo and video shoot sets while researching customer buying trends via social media

• Selected out of 60 sorority members to serve as a leader and role model for the new members of the chapter.• Guided the new member education team: Bid Day Chair and Ritual Chair assistant New MemberEducators.

• Assisted in planning large events including the Food and Wine Festival for Westchester Magazine• Provided support to stylists for 4 large fashion shows• Worked directly through the customer service department addressing client issues

• Led group that helped raise money for the Rainbow Project, the largest philanthropic event in the state of Wisconsin

• Advised customers on shoe choice and fit requirements• Organized stock in the warehouse preparing compliance and replenishment needs

• Operated as a personal shopper for 4 reoccurring customers along with supporting occasional one- time clients with their needs• Assisted with branding and styling throughout the store