Samantha Stone Email & Phone Number
area 783
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Who is Samantha Stone? Overview
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Samantha Stone is listed as Product Development Senior Manager at First Group ZA, a with 112 employees, based in City of Cape Town, Western Cape, South Africa. AeroLeads shows phone signal with area code 783 and a matched LinkedIn profile for Samantha Stone.
Samantha Stone previously worked as Revenue Management Manager at First Group Za and Group Asset Manager at First Group Za. Samantha Stone holds Hospitality Revenue Management, Awarded Honours from International Hotel School.
Email format at First Group ZA
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About Samantha Stone
Samantha Stone is a Product Development Senior Manager at First Group ZA. She possess expertise in online marketing, customer service, social media, research, email marketing and 24 more skills. She is proficient in English.
Listed skills include Online Marketing, Customer Service, Social Media, Research, and 25 others.
Samantha Stone's current company
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Samantha Stone work experience
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Revenue Management Manager
Awarded Special Recognition in Yield Revenue Management in 2024Awarded First Group Exceptional Contribution 4Sight 2024Awarded First Group Best Battle Plan Presented 4Sight 2024
Group Asset Manager
Campaign Management (Channels – email, sms, print, Twitter, Facebook, and website)Revenue Management for the Clubs and Properties – Rates and discount maintenance according to demand.Business Requirements for Online Booking Systems.Oversaw the setup of accommodation through online travel agents – Expedia and Booking.com.Property Assessments for Annual GradingProperty Complaints – Analysis and ResolutionResort Surveys – Survey Monkey as well as own developed survey system using the NPS system.Asset Management - Risk analysis, quality control and yield.Enforcement of Property Use Agreements – Maintenance, Flexi Settings, Calendars and OccupationCompetitor ResearchImplementation Team for New Products – Aroma, Rainbow Holiday Club and Fred to Go.Management - Individual Performance/Bonus Ratings, Key Performance Indicators, scrums, weekly Action Commitment Logs, Personality Profile Analysis and Patterson Grading.Reduced the percentage of unused accommodation to 12% in 2012 and maintained at 12% in 2013 and 2014.Completed Negotiation Skills and Conflict Management through Imsimbi Training.Completed SharePoint End User.Completed Opera Certification.Previous Portfolios:Brand and Experience Management – includes customer journeyDigital Marketing - Pure360 and Interspire.Social Media for Ten Brands - Facebook, Twitter, Instagram, Google+ and the WordPress blogOnline Reputation Management - Radian 6Business Requirements and Data Mapping for Mobile Application – IPad, IPhone, Android Tablet and Android Phone.Content Management - 58 websites on SharePoint including uploading content, User Acceptance Testing and online booking systems. E.g. www.flexiclub.co.za, www.brockwoodhall.co.uk, www.rainbowholidayclub.co.za, www.capegordonia.co.za and www.clubleisuretravel.co.za.
Asset Management Co-Ordinator
Brand and Experience Management – Includes customer journey and innovation of the online travel guide.Campaign Management (Channels – email, sms, print, MMS, Twitter, Facebook and website)Revenue Management for the Clubs – Rates and discount maintenance according to demand.Member Complaints Analysis – Research for online system enhancements.Asset Management - Risk analysis, quality control and yield.Resort Assessments for Annual GradingPolicies and Procedures – Improving various departmental processes.User Interface – Online booking system and reservation request system.Business Requirements for WebsitesEnforcement of Resort Use Agreements – Maintenance, Flexi Settings, Calendars and Occupation.Competitor ResearchNegotiation of rental agreements with government parties.Reduced the percentage of unused accommodation from 26 to 18% in 2009, maintained in 2010 and further reduced to 17% in 2011.Awarded a Special Recognition award for continuous hard work and dedication in 2010Awarded the Innovative Involvement award in 2010Awarded Industry Performer of the Year at the VOASA conference in 2012.
Resort Transfers Administrator
Special Project Task Team – Historic TransfersCheque and EFT RequisitionsTransfer of Share Block and Sectional Title Timeshare Weeks – Purchased and Traded-in. Submission of transfer duty documentation to South African Revenue Services.Completed Excel Intermediate training.Awarded Service Excellence award.Achieved 100 percent in Excellence Training.Achieved 100 percent in Product TrainingAlways achieved above daily task benchmarkQualified in Module 1 and 2 First Aid Training.
Researcher
Colleagues at First Group ZA
Other employees you can reach at firstgroup-sa.co.za. View company contacts for 112 employees →
Leeé Rorich
Colleague at First Group ZaDurban, Kwazulu-Natal, South Africa
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JJ
Jerome Joseph
Colleague at First Group ZaDurban, Kwazulu-Natal, South Africa
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CC
Christina Claassen
Colleague at First Group ZaDurban, Kwazulu-Natal, South Africa
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CB
Cecilia Bauer
Colleague at First Group ZaDurban, Kwazulu-Natal, South Africa
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AC
Amethyst Chili
Colleague at First Group ZaDurban, Kwazulu-Natal, South Africa
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AB
Arnold Bennett
Colleague at First Group ZaGreater Sheffield Area, United Kingdom
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AP
Akhona Pride
Colleague at First Group ZaDurban, Kwazulu-Natal, South Africa
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NM
Nonhlanhla Mkhize
Colleague at First Group ZaUnited Kingdom
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YL
Yasmin Le Roux
Colleague at First Group ZaCenturion, Gauteng, South Africa
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AM
Axolile Mango
Colleague at First Group ZaDurban, Kwazulu-Natal, South Africa
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Samantha Stone education
Hospitality Revenue Management, Awarded Honours
Higher Certificate In Hospitality Sales And Marketing, Distinction Pass
Diploma In Digital Marketing, Awarded Distinction Pass
Diploma In Blogging And Content Management
Advanced Diploma In Photoshop
Foundation Diploma In Photoshop
Foundation Diploma In Social Media Management
Introduction To Marketing
Introduction To Project Management
Digital Branding And Engagement
Bachelor Of Laws (Llb), Law
Education record
Frequently asked questions about Samantha Stone
Quick answers generated from the profile data available on this page.
What company does Samantha Stone work for?
Samantha Stone works for First Group ZA.
What is Samantha Stone's role at First Group ZA?
Samantha Stone is listed as Product Development Senior Manager at First Group ZA.
What is Samantha Stone's phone number?
AeroLeads has found 1 phone signal(s) with area code 783 for Samantha Stone at First Group ZA.
Where is Samantha Stone based?
Samantha Stone is based in City of Cape Town, Western Cape, South Africa while working with First Group ZA.
What companies has Samantha Stone worked for?
Samantha Stone has worked for First Group Za and Child Justice Alliance.
Who are Samantha Stone's colleagues at First Group ZA?
Samantha Stone's colleagues at First Group ZA include Leeé Rorich, Jerome Joseph, Christina Claassen, Cecilia Bauer, and Amethyst Chili.
How can I contact Samantha Stone?
You can use AeroLeads to view verified contact signals for Samantha Stone at First Group ZA, including work email, phone, and LinkedIn data when available.
What schools did Samantha Stone attend?
Samantha Stone holds Hospitality Revenue Management, Awarded Honours from International Hotel School.
What skills is Samantha Stone known for?
Samantha Stone is listed with skills including Online Marketing, Customer Service, Social Media, Research, Email Marketing, Digital Marketing, Management, and Copywriting.
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