Samantha Renfrow's Location
Ada, Oklahoma, United States, United States
Samantha Renfrow's Contact Details
Samantha Renfrow work email
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Samantha Renfrow personal email
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Samantha Renfrow phone numbers
About Samantha Renfrow
Hard-working, organized professional with strong technical skills and the ability to learn concepts quickly. I am looking to apply my education and experience into a rewarding career• Experience in Customer Service, Administrative Support, and Customer Escalation Resolutions• 10 + years of Microsoft Office experience• Excellent time management skills with a keen eye for prioritizing work• Experience in planning and coordinating team building events • Ability to lead a team effectively and drive proactive results• Highly organized professional that works well in high stress situations and is able to multi-task• Ability to analyze complex situations
Samantha Renfrow's Current Company Details
Chickasaw Nation Department Of Family Services
Analytics Manager with the Division of Safety and Quality at Chickasaw Nation Department of Family Services
Samantha Renfrow Work Experience Details
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Analytics ManagerChickasaw Nation Department Of Family Services Aug 2023 - PresentAda, Oklahoma, United States
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Mental Health Services AdvisorChickasaw Nation Department Of Family Services Sep 2021 - Aug 2023Ada, Oklahoma, United States--Advises and assist the Undersecretary on leading integrated and comprehensive services in the Department of Family Services. --Advises and assist the Undersecretary on mental health policy issues, clinical services, human services, cultural issues and service operations.--Advises the Undersecretary on mental health policy issues, gathers and analyzes data to support recommended policy solutions that clearly tie to the tribe's mission, vision and core values.--Works collaboratively with department leadership and executive staff on special projects and regular briefings as assigned. --Advises and assists regarding operational processes for Mental Health Services, such as service design, implementation, evaluation and service improvement.--Vice Chair of the Performance Improvement Committee and member of the Record of Care Committee.
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Special Assistant IChickasaw Nation Department Of Family Services Feb 2019 - Sep 2021Ada, Oklahoma· Responsible for maintaining Undersecretary’s appointments by planning and scheduling meetings, conferences, and travel· Provides administrative support to the undersecretary by reviewing and filing correspondence, records, and managing office workflows. · Provides supervision to the Administrative Aide· Perform data analysis with the creation of data graphics and presentations· Provides oversight and prepares tribal budgets· Assist Executive Officers and employees in making consistent decisions by advising them of precedents and serving as a liaison between them and the undersecretary· Assist with developing standard operating procedures· Collects, coordinates, organizes, and prepares information for use in meetings· Coordinate the submission of correspondence, proposals, presentations and other documents related to the office of Mental Health Services· Reporter for Record of Care committee and member of the Performance Improvement Committee
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Executive Assistant IiChickasaw Nation Department Of Family Services Aug 2018 - Feb 2019Ada, Oklahoma•Responsible for maintaining the Executive Officer’s appointments by planning and scheduling meetings, conferences, and travel•Provided supervision to the Administrative Aide•Performed data analysis with the creation of data graphics and presentations•Provided oversight for four tribal budgets•Assisted the Executive Officer with various special projects focused on continuous quality improvement •Coordinated the submission of reports, records, and business correspondence related to strong family development division•Served as reporter for the Performance Improvement committee and Tribal Coordinating Committee•Collected, coordinated, organized, and prepared information for use in meetings
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Executive AssistantChickasaw Nation Department Of Family Services Aug 2017 - Aug 2018Ada, Oklahoma•Responsible for maintaining the Executive Officer’s appointments by planning and scheduling meetings, conferences, and travel•Provided supervision to the Administrative Aide•Performed data analysis with the creation of data graphics and presentations•Provided oversight for four tribal budgets•Assisted their Executive Officer with various special projects focused on continuous quality improvement •Coordinated the submission of reports, records, and business correspondence related to strong family development division•Served as reporter for the Performance Improvement committee and Tribal Coordinating Committee•Collected, coordinated, organized, and prepared information for use in meetings
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Planroom AdministratorGreat Falls Builders Exchange Inc May 2016 - Jul 2017Great Falls, Montana· Train customers on how to effectively use the online construction plan database · Maintain the company’s membership database monthly, updating as new information is available · Maintain the company’s online construction plan database with accurate information, updating daily with new information· Input project information quickly and accurately from a variety of sources into a computer database· Prepare proposals and Specification books for future and current bidding projects· Responsible for creating and maintaining the company’s membership directory · Track and maintain office assets and order supplies in a timely manne -
Client Technical Support Senior SpecialistDell Jan 2015 - May 2016Oklahoma City, Oklahoma Area· Recipient of Michael Dell award.· Instrumental in the creation and implementation of the Backup Technician role and Worked closely with Project Managers to determine case coverage parameters.· Effectively managed 200 cases a day while simultaneously driving outstanding cases to resolution· Selected to participate in “Leap into Leadership” training where I gained valuable skills in effectively leading and coaching a team on improving skills.· Performed desktop and laptop repairs for DELL systems in a timely and effective manner· Responsible for on-boarding and training new employees in effective case management and follow up procedures· Identified opportunities to extend additional products and services to customers -
Head Of DepartmentAtwoods Ranch & Home Dec 2013 - Jan 2015Tahlequah, Oklahoma· Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.· Handled change-orders and performed cash-out procedures when necessary· Ensured store’s physical appearance was maintained and equipment stayed in excellent working condition· Trained and provided orientation for new staff within the department as required· Provided customers with expert advice on products within the department· Delegated tasks and ensured staff within the department were performing efficiently. · Processed merchandise returns and exchanges.· Ensured that newly-received product is stocked in a timely manner· Assisted customer with store and product complaints. -
Lead Sales AssociateDollar General May 2013 - Dec 2013· Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.· Maintained adequate cash supply in cash drawers in multiple checkout stations.· Handled change-orders and performed cash-out procedures when necessary· Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.· Ensured store’s physical appearance was maintained and equipment stayed in excellent working condition· Trained and provided orientation for new staff· Delegated tasks and ensured staff were performing efficiently· Assisted customer with store and product complaints.· Stocked and rotated inventory regularly.· Processed merchandise returns and exchanges.
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Administrative AssistantStarks Title Company Llc Oct 2008 - Jan 2011--Operated fax machines, copiers, computers, and phones. --Organized and maintained files. --Sent out mail with all need information and attachments. --Completed forms in accordance with company procedures. --Utilized computers for spreadsheets, word processing. --Collect and disburse funds from cash accounts, and kept records of collections and disbursements
Samantha Renfrow Education Details
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Northeastern State UniversityBusiness Administration/Healthcare Management
Frequently Asked Questions about Samantha Renfrow
What company does Samantha Renfrow work for?
Samantha Renfrow works for Chickasaw Nation Department Of Family Services
What is Samantha Renfrow's role at the current company?
Samantha Renfrow's current role is Analytics Manager with the Division of Safety and Quality at Chickasaw Nation Department of Family Services.
What is Samantha Renfrow's email address?
Samantha Renfrow's email address is sw****@****ral.com
What is Samantha Renfrow's direct phone number?
Samantha Renfrow's direct phone number is +140564*****
What schools did Samantha Renfrow attend?
Samantha Renfrow attended Northeastern State University.
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