Samantha Bortner Email & Phone Number

Harrisburg, Pennsylvania

Harrisburg, Pennsylvania

• Created exceptional customer experience while building enduring relationships with both new & old customers.
• Educated, coached, mentored and inspired Client Specialists and Sales Associates based on their individual strengths, opportunities and needs

Greater Harrisburg Area

• Reset seasonal floor plan changes and executed premium visual standards on a regular basis toeffectively appeal to consumers while increasing sell through
• Submitted weekly reports per account, detailing visual merchandising execution, consumer interactions, and product insights
• Conveyed adidas brand stories and messages to key account personnel in order to increasebrand desire and awareness
• Educated store teams on upcoming product launches and adidas proprietary technology
• Responsible for covering Dick’s Sporting Goods in the Greater Harrisburg Area

York, Pennsylvania

• Assisted in planning seasonal purchases through POS reporting and analysis
• Attended specific Trade Shows and vendor representative visits
• Created purchase orders, matched paperwork to invoices, made adjustments to inventory
• Gathered quarterly return data and merchandise to send back to Alex and Ani
• Managed returns to specific vendors for various reasons (i.e. damages, repairs, incorrect shipments, etc.)
• Ensured that the Alex and Ani display cases were neat, organized, and updated frequently

York, Pennsylvania

• Performed daily reconciliation reports, prepared cash drawers, and collected deposits
• Worked with QuickBooks and Microsoft Excel to retrieve and evaluate reports
• Examined promotional effectiveness and made recommendations for future promotions
• Analyzed data and identified trends of best and worst sellers
• Designed, built, and maintained the store's website using Wix website builder software
• Photographed and edited images for the website and social media pages

York, Pennsylvania

• Used Quick Books to perform daily operations, complete sales, and gather reports
• Merchandised, maintained, and organized the shop on a daily basis
• Recommended merchandise based on customer's needs and desires
• Upheld customer relationships while providing fashion and styling advice
• Gift wrapped merchandise for customers purchasing gifts
• Updated and maintained social media pages

York, Pennsylvania

• Observed the cycle that merchandise takes going in and out of a business
• Supported the owner in planning, buying, and receiving merchandise
• Created purchase orders, matched paperwork to invoices, and made adjustments to inventory
• Worked with Quick Books and Microsoft Excel to retrieve and analyze reports
• Attended a 3-day trade show in New York City to buy fall merchandise for the store

Indiana, Pennsylvania

• Opened and closed register, counted cash, completed bank deposit paperwork daily
• Trained new employees on daily operations, computer processes, and brand knowledge
• Rearranged Vera Bradley displays, kept shelves organized, and prepared for product launches
• Verified correct amounts on packing slips when new shipments arrived
• Placed special orders and reached out to other stores to find desired items for customers
• Measured and fitted customers for prom dresses

Shrewsbury, Pennsylvania

• Greeted and assisted customers in finding specific items
• Unpacked, sorted, and restocked new merchandise
• Aided in changing displays and fixture layouts
• Calculated marked down prices during clearance events
• Counted merchandise for inventory on a yearly basis
• Opened charge cards for customers seeking benefits and contributed to monthly goals

Bachelor Of Science (B.S.), Fashion Merchandising With Minor In Business Administration

Grade Point Average - 3.87 (4.0 Scale) Achieved Summa Cum Laude

Diploma