Create monthly and quarterly incentive scorecards for 7,000 Retail Bankers and Tellers Utilize Access, Excel to analyze incentive data accuracy and trendsTest incentive plan modeling for financial accuracy Design Access database to provide monthly, quarterly and YTD recognition combining monthly and quarterly data within Access to develop recognition lists used in top level management to create budgets and FTE planning. Train employees on ethical incentive behaviors Submit incentive payments for over 7,000 branch employees

High performer in event strategy and coordination; always pursuing off-site opportunities to reach the surrounding community.Result driven sales approach that increases loan volume and revenue. Excellent customer service, ranked in the top 50 of 300+ employees in the district. Top performer in sales; continuously exceeding monthly quotas. Doubled August's quota.

Idealize, coordinate and execute on-site and off-site events to increase customer awareness, loyalty and revenue. Maintain a timeline.Effectively increase guest selection. Work with in-house marketing and social media platforms to implement advertising campaigns within the local Cafe and throughout the Mall of America.

Idealized and managed brand awareness eventsManaged relationships and contracts with vendorsManager a portion of the brand strategy primarily through responsiveness to customer emails and feedback from surveys.

Responsible for opening and closing procedures. Trained in new employees to prepare them for excellent customer service. Managed food cost and labor hours. Multi tasked to prep and deliver food while maintaining a comfortable customer atmosphere.

Personal BankerProcess multiple types of transactions quicklyMultitask several activities efficientlyContinuously profile customers for solutionsWork cohesively with all team members to meet referral goalsProvide customers with outstanding customer service through communication