Render hands on supervision to a team of 21 Speaker Bureau Managers across multiple brands and business units.Manage day to day activities of Program Managers for field level marketing programs and other special marketing projectsSuccessfully handle critical aspects of a client launchDemonstrate expertise in client relations, team management, leadership, problem-solving, as well as processes and productivity improvement.Work with Account teams to oversee client budgets and assist with program invoicing and reconciliation process.Analyze and prioritize new projects, determine sequential steps to achieve the desired outcome andproactively follow through to completion.Provide a senior level point of contact for client's field sales representatives and District Managers. Create and prepare program status/task reports to ensure client Service Level Agreements are met and exceeded.Employ insightful skills in designing training resources as well as curricula for new Program Managers and management.Work with colleagues to understand the field level marketing planning and execution process and create,improve, and change work processes, when necessary, resulting in the highest level of efficiency, consistency, and accuracy

Coordinated IHP's & monthly meetingsFacilitated behavioral assessment meetingsDeveloped training programs & assisted with the intake processWorked with developmentally disabled sex offenders and arsonistOpen & Oversaw Residential Group HomesMaintained individuals program filesMonitored the progress of IHP's, goals & objectivesManage group home supervisors and a staff of 35 employeesKept protocols in place and up to dateImplemented residents behavioral support plansAssess individual's abilities and training needsWorked closely with Division of Developmental Disabilities & DDD LicensingOversaw the daily operations of all group homes.

Prepared IHP's & monthly reportsFacilitated IHP's & Behavioral assessment meetingsOpened and oversaw residential group homesMaintained individuals program filesMonitored progress of IHP's, goals & objectivesManaged a team of 30 plus employeesImplemented behavioral programsAssess individual's abilities and training needs Work closely with Division of Developmental Disabilities & DDDLicensingCertified in Proactive Verbal Techniques.

Transcribe video and audio tapesPrepared evidence and court documents for trialOpened and closed child abuse cases Reviewed interrogation tapesAttended case reviewsWorked directly with Assistant District AttorneysWorked with victim advocates