Samantha Coates Email & Phone Number

Ossett, England, United Kingdom

Gildersome, England, United Kingdom

Leeds, United Kingdom

UK manufacturer of made to order rack cabinets, server racks and data center enclosures to the data, telecoms and IT industries in the UK and Europe. Offering an extensive and innovative product range whilst also specialising in manufacturing custom and bespoke cabinets to meet customer requirements.Management of Sales and Production Operations including transport planning, key account management, new client "onboarding" and day to day sales and manufacturing processes. www.rackcabinets.co.uk

Batley

Leading importer and distributor of high quality doors and associated joinery products to key prestigious Builders Merchants, Timber Merchants, Independent Door Retailers and the greater DIY market across the UK. Accredited with ISO 9001 and ISO 14001. FSC and PEFC Certified.Management and leadership of a team of Customer Sales Advisers with specialist experience in pricing and order processing.Supporting the team in the contribution to company sales performance whilst building lasting relationships with the Area Sales Managers and all key customers. Working closely with internal departments such as Accounts, Marketing, Transport, Joinery and Operations to ensure all customers receive top class service and the "customer promise" is delivered on.

Leeds, United Kingdom

UK’s leading Career Management Company offering executive coaching services to senior level professionals across the UK. ISO9001 accredited. Providing bespoke campaign support to a portfolio of executive level clients who are facing redundancy, looking to return to work or those who are in work and taking a proactive approach to managing their careers. Covering both the public and private sectors in a variety of job functions. Coaching, motivating and supporting a large number of clients at one time through the implementation of various job searching methodologies. Assisting them to pro-actively manage their job search campaigns to seek out and create opportunities through both the advertised and unadvertised job markets.Creating and developing job search campaign strategies with personalised actions and targets based on client requirements and objectives. Carrying out industry specific research, keeping abreast of commercial changes, recruitment and market trends. Applying and communicating this information against project objectives to identify and direct clients to sources of opportunity. Regularly communicating with clients and key stakeholders to measure productivity against defined project milestones.Carrying out weekly gap-analysis for each project to identify opportunities for improvement/change, delivering honest and structured advice whilst providing the highest standard of customer service at all times.Creating and maintaining project support documentation and client databases.

Leeds, United Kingdom

Leeds, United Kingdom

Management and leadership of a team of upwards of 10 sales consultantsProviding coaching and training to ensure achievement of business and team KPI’s. Management of adherence to departmental service levels, absence, quality and compliance against FSA/FC regulations. Complaint and conflict resolution including the handling of escalated complaints from customers and resolving inter-departmental conflicts. Took over the management of underperforming team and lead them to become one of the top 3 performing teams across the Insurance department for Sales Conversion and upsell of ancillary products.