Samantha Coman Email & Phone Number

Chicago, IL, US

• Manage daily operations of two healthcare associations, including financial management, marketing oversight, conference and event planning, and board management.
• Supervise full-time staff, including annual performance reviews and on-going performance management.
• Assist in the interviewing and hiring of new employees to meet budgeted client and company staffing needs.
• Staff lead for yearly budget planning for two nonprofit association with a net worth of $3.9M and $1M.
• Complete monthly financial reconciliation and present monthly financials to client Board of Directors.
• Manage quarterly budget forecasting, including both revenue and expense projections.

Chicago, IL

• Coordinate live certification preparation courses around the country; facilitate instructor and host needs; promote each course and survey attendees' satisfaction post-course.
• Moderate monthly live webinars and coordinate with presenter(s) to ensure knowledge of webinar platform and technology; track and maintain attendee satisfaction and intent to modify behavior post-webinar.
• Collaborate with interdepartmental staff on preparation and execution of annual conferences and regional events and traveled nationally in support of these events.

Chicago, IL

• Managed membership initiatives focusing on recruitment and retention by identifying innovative ways to market and promote membership.
• Executed a yearly event marketing campaign, resulting in the highest recorded registration numbers for both clients.
• Created process documents and improved operational procedures for high performing clients.

Chicago, IL

• Maintain and update areas of clients’ website with current information, benefits, member programs
• Assist with the preparation of conferences, board meetings & seminars
• Front line customer service for members of client organizations

Evanston, IL

• Compose detailed and informative reports on attorney performance every month for client review
• Proofread patents for spelling, grammar, and consistency and complete error forms noting any issues
• Successfully manage data entry, data analysis, and provide weekly deliveries to over 21 annuities clients
• Transmit correspondence and reports between annuities service provider and clients, maintaining a strong relationship with both
• Work collaboratively with the Client Operations team to complete special projects related to docketing and uploading

Miami University College Of Arts And Sciences

• Created marketing materials for various departments of the university for recruitment purposes
• Maintained campus and departmental social media communications through the creation and upkeep of Twitter account and blog
• Authored articles detailing campus events for the College of Arts and Science website
• Produced, scripted, and interviewed for enrollment video for university Chemistry department

Cincinnati, OH

• Researched and evaluated anticipated customer preferences by purchasing specific quantities and genres of books for four store locations in Southern Ohio
• Charted current industry trends in to determine potential profitability of new titles
• Implemented marketing initiatives that showcased the company’s local brand through customer e-mail lists, Facebook events, and Twitter engagement

Bachelor’S Degree, English Language And Literature, Professional Writing

Activities and Societies: Delta Zeta Chapter of Alpha Phi Omega Service Fraternity, Miami University Dance TheatreConcentration: Editing

Education record

Studied Shakespearean literature and modern drama for six weeks in the summer while immersed in London's culture