Deliver quality service by providing a warm and welcoming environment.In-depth knowledge of menu and promotional items, recommending items according to preferences and allergies.Assist guests with making menu choices in an informative and helpful manner.Serve all food and alcoholic beverages to guests in a timely manner.Buss, clean and set tables in a timely manner.

Warmly greet and escort guests to their assigned tables seating 100-400 guests per shift.Coordinate with the waitstaff, kitchen, and managers to ensure each guest is assigned and satisfied with their service.Swiftly and gently address any customer complaints or concerns, escalating them to management when necessary.Received special recognition through constant pay raises, tip raises, and yelp reviews.

Memorized over 100 menu items and rotated specials in order to give customized recommendations to guests.Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Maintained and enforced strict guidelines regarding the COVID-19 outbreak to ensure both employee and customer safety.Provided optimal customer service by accurately taking customer orders and safely handling food while enhancing customer service.