Creating inclusive and engaging programming for participants ages 6-65+Teaching and managing classes of 12+ participants, teaching them new art techniques and building on original skillsLeading a group of youth in larger art projects such as murals and artwork for the Enhanced Youth SpacesCreating a space where older adult participants can explore new techniques and providing feedback on projectsExploring new mediums such as clay, acrylic, plastic lace, beading, drawing, oil, watercolor and other mediums with children, youth and older adultsSupervising, leading and providing feedback to other staffProviding administrative support to the Youth Recreation ProgrammerEngaging youth (ages 13-24), fostering connections and building relationships within various communities (Lawrence Heights, Driftwood, Falstaff, Oakdale, John Booth)

Trained new hires for multiple studios while providing feedback along the onboarding process for improvement and successCreated engaging social media content making sure both social media accounts were kept up dailyPrepared marketing and promotional items for private events and day-to-day studio operations using Canva, Hootsuite, MyEmma, and HubSpot.Led two to three hour paint sessions onsite, mobile (off-site) and virtually through Zoom and OBSAble to troubleshoot technical issues for virtual sessions and POS systemProvided assistance to other artists during their sessions.Served guests alcoholic and non-alcoholic beverages and snacks, while ensuring other guests are taken care of.Handled multiple tabs, while ensuring correct cash handling. Ensured the upkeep, stocking and cleanliness of the Woodbridge and Toronto studio.

• Develop décor concepts and plans for the execution of special events and conferences. • Consult, develop and execute full-scale renovations with other contractors. • Experience renting adequate amounts of equipment and furnishings from external vendors for events.• Work with varying budgets in the most cost effective manner.• Supervise, delegate, and work with 6+ volunteers as well as independently when necessary.• Exercise knowledge in aesthetics, creativity, color, design and space.

• Effectively serve 100+ customers daily and resolve customer issues by telephone, email and in person.• Process various customer transactions such as Vaughan Mills gift cards, wheelchair and scooter loans, and other administrative duties daily, and handle secure information such as driver’s licenses, and credit cards.• Update company databases and spreadsheets daily with important mall activity information.• Assist with marketing initiatives including tour and school group packages, hotel packages and giveaways.

• Worked alongside a team to set-up and tear down events and turnaround gallery for exhibitions consisting of 120+ guests.• Provided detailed information pertaining to customer inquiries regarding the venue space for events and bookings.• Conducted walkthroughs with clients around the venue space and consulted when necessary to help with client decisions. • Researched and contacted event professionals to inform them about the venue space, resulting in a 1% increase in new potential clientele inquiries.