Samantha Ortiz Email & Phone Number

United States

United States

New York, Ny, Us

• Technical Writing: Standard Operating Procedures (SOPs), Work Instructions, Vendor Guidelines, PowerPoint training materials, User Acceptance Test (UAT) Scripts for SAP implementations• Inventory Management: Oversees stock storage & movement for hundreds of SKUs in SAP ERP• Logistics: Coordinates shipping and receiving operations with internal and external stakeholders• Leadership: Supervises and develops a team supporting large-volume manufacturing & distribution• Process Optimization: Enhances site operations by improving training materials, communication tools, and methods for calculating KPIs.• SAP Power User: Assists with SAP training and workflows for multiple teams• Safety: Documents incidents, investigates root causes, and advocates for enhancements to improve overall workplace well-being.

New York, Ny, Us

• Right First Time (RFT) Manufacturing: Ensured the success of initiatives via thorough product and equipment testing at various production stages to assess equipment capability, performance characteristics, and compliance with specifications.• Data Analysis: Streamlined and improved reporting processes utilizing Excel, PowerPoint, and Adobe software

New York, Ny, Us

• Fulfillment: Met operational targets by managing daily KPIs and participating in multiple Lean Six Sigma projects.• Leadership: Led a team to meet safety, quality, and customer service goals in a large manufacturing environment• Safety: Prevented accidents with consistent safety leadership, proactively removing hazards, and promoting safe behaviors.

Us

• Wholesale Order Management: Full-lifecycle order support for key accounts, including EDI (Electronic Data Interchange) and allocation• Sales Support: Coordinated and attended quarterly Market Week showroom events• Master Data: Reviewed and managed hundreds of SKUs in Amazon Vendor Central and other vendor portals• Data Analysis: Reviewed and presented on sales and fulfillment trends using SAP BW, Microsoft Excel, & PowerPoint

Westbury, Ny, Us

• ERP Order Management: Used Netsuite to coordinate production & distribution for a made-to-order manufacturer• Logistics/Negotiations: Conducted cost analyses and negotiated prices with vendors and external logistics partners

Davidson, North Carolina, Us

• SEO: Optimized search engine functionality and quality through data-driven enhancements to search results for hundreds of industrial terms• Static page building: Created custom landing pages for top search terms, significantly improving Ecommerce user experience.