Samantha Easter💭 Email & Phone Number

Salt Lake City, UT, US

Sandy, Utah, United States

• Guide cross-functional strike teams delivering top business priorities;
• Launched and improved programs supporting employee professional development and financial wellness;
• Produced internal Covid-19 response guide to prepare and support leaders while collecting lessons learned.

Salt Lake City, Utah

• Evaluate process and workflows within the Talent & Member Development team to understand how the Instructional Design team can benefit the growth of the organization;
• Identify skill and knowledge gaps and lead a team expansion of over 50%;
• Lead the Instructional Design team to create, maintain, and improve the standard knowledge base of over 2,200 employees over 5 states.

Lehi, Utah

• Assisted with managing the client learning function of MX Client Services with the goal of supporting our clients in driving adoption and engagement of our products at their financial institutions.
• Supported and conducted internal training with MX staff to increase productivity and efficiency at MX.
• Developed & updated timelines for Client Education/Client Success projects throughout the 5-phase workflow: 1. Initiation, Discovery and Planning; 2. Development; 3. Production; 4. Delivery and Deployment; 5. Maintenance
• Assisted with identifying client needs, established goals and objectives, designed, planned and implemented solutions, facilitated live, online synchronous training, and LMS courses, evaluated and updated programs.
• Identified and implemented opportunities to increase profitability of Client Education and to produce measurable results. Authored case studies to increase sales and promote MX Client Education as a thought leader in.

Salt Lake City, Utah

• Revamped workflow process within first 30 days, resulting in 23% increased efficiency.
• Provided process-based solutions during a plant restructuring which will reduce costs by $312,000 a year, decrease process time by 80% while increasing customer satisfaction.
• Consulted with management to expediently take process improvement ideas from inception to implementation using project management techniques.

Wuxi, Jiangsu, China

• Provided global team leadership by assigning and reviewing individual teaching projects, mentoring in instructional strategies for adult learners, as well as giving input on hiring and evaluating team members.
• Designed training deliverables for ILT and e-learning delivery methods including facilitator guides.
• Strategized conceptual design with e-learning developers to create online modules.
• Designed and applied practical and results-based curriculum to three sections of International Marketing, Intercultural Business Communications, and International Negotiations and five sections of Public Speaking to a.
• Conducted analytical review of student data to effectively tailor courses to meet the needs of students.
• Analyzed data and synthesized information to send to administration in order to effectively and accurately assess and report on student outcomes.

Tucson, Arizona Area

• Contributed to development of training templates and assisted with team process improvement and workflows.
• Created job immersive scenario-based training using storyboards and facilitator guides.
• Instructed Asian and Gulf Region adults in English business language and Western business culture increasing business coursework success by an average of 35%

Tucson, Arizona Area

• Assisted with the creation of an online version of the class to be used for summer and fall 2015 in order to increase profit, access and awareness of the education program.
• Assisted with the teaching and classroom management of two classes with 25 undergraduate students in an education course focused on community and family literacy.

Initiate, facilitate, and moderate classroom discussions about Western culture and businessPrepare course syllabi, homework and examsSelect and obtain materials and supplies such as textbooks.Keep abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences.Conduct research about.

Shanghai, China

During my year at EF English First I taught grammar, vocabulary, fluency and accuracy to students ranging from complete beginner to upper-intermediate business. I taught test prep courses in GRE, IELTS, TOEFL, and the SATs. I organized and conducted English Corners to facilitate fluency and confidence and was the editor of the community-wide newsletter..

I was a language tutor for Chinese students and also served as a point of contact for the international students.

Teach students study skills, note-taking skills, and test-taking strategies.Organize tutoring environment to promote productivity and learning.Assist in helping students adjust to life in the U.S. by educating them in everyday activities and in American philosophy

Masters In Business Administration, Project Management | Business Analytics | Strategy, 3.8

Master'S Degree, Education, 3.9

Activities and Societies: Co-Chair of the 2015 TLSS colloquy Former programs and advertising committee chair Teaching Assistant for.

B.A, Journalism

Activities and Societies: Society of Professional Journalists Wildcast producer Business Section Editor for ‘Border Beat’ an online.