• Reporting to the Ohio President; Managing a team of Directors and Managers to deliver a set of key communications outcomes and results.• Leading the development and implementation of a fully coordinated media strategy.• Providing leadership, strategic focus, and management oversight for proactive and reactive media outreach across platforms.• Serving as an advisor and partner to the business on media relations and crisis communications.• Building, maintaining, and expanding successful relationships with regional and local media.• Identifying opportunities to build AES Ohio’s reputation and lead proactive outreach efforts.• Coordinating and supporting partnerships with external organizations that raise awareness of AES U.S. initiatives in the community.• Leading other external communications and marketing efforts as the need arises.• Helping to facilitate two-way communication and feedback sharing between the global and local teams.• Engaging with and ensuring coordination with other Communications practice areas such as Brand Marketing, Internal Communications, Creative Services, Digital, and Brand and Culture Development as needed.• Sharing standard processes across the global Communications team.

• Leading ORCHA Health’s marketing, communication, proposal content, and public relations strategy in the United States to solidify ORCHA as the leading digital health provider in the United States. • Guiding all U.S. media outreach, public relations, content, and thought leadership pieces and speaking engagements to ensure the organization is established as a well-known thought leader in healthcare, healthcare technologies, and digital health.• Ensuring all U.S. materials, including marketing collateral, and communication pieces meet the brand standards for a cohesive image.• Overseeing the creation and distribution of U.S. reports pertaining to health outcomes, industry trends, and more to establish ORCHA as a leading organization of medical industry experts.• Developing, implementing, and nurturing a lead generation and pipeline strategy to support the ORCHA sales team and business development managers, and overall business plan/strategy.• Implementing U.S. event strategy to ensure the organization is attending relevant events that produce ROI and enhance brand recognition, awareness, and customer base.

• Serving as Director of Communications for CleanSlate Corporate Office and providing oversight for the communications of 78+ Medication-Assisted Treatment Centers across the United States (Arizona, Connecticut, Ohio, Florida, Indiana, Massachusetts, Pennsylvania, Texas, Wisconsin).• Owning the creation and delivery of final materials, including proposals and strategy documents, through all channels by collaborating with internal and external partners.• Directing all B2C marketing and public relations content such as website content, emails, blog posts, lead generation campaigns, one-pagers, scripts, value statements, interviews, digital and traditional advertising, press releases, case studies, patient communications, internal newsletters, and slide decks.• Understanding and writing with a unique storytelling angle needed to bring patient testimonials to life for patient engagement and growth.• Engaging with patients, industry leaders, and internal stakeholders to research, scope, and execute all content projects and deliverables.

• Serving as a member of the senior leadership team and working jointly with the Board of Trustees to implement its Strategic Plan and to propose and oversee the metrics tied to that strategy. • Managing a dynamic team (the Department of Strategy & Communications, workforce development, and I.T.) for the organization to enhance the organization's reach.• Promoting the public image, role, and sustainability of ADAMHS and its system partners by designing and managing a content and communications plan, and a plan for strategic initiatives and partnerships to encourage growth.• Overseeing the development of printed materials and electronic media, such as, but not limited to, proposals, news releases, brochures, flyers, website updates, Facebook, Twitter, YouTube, and other social media outlets to engage the public/community.• Overseeing the design, implementation, and facilitation of innovative and transformational programming, marketing, public relations, social media, faith-based, and culturally competent activities to enhance public awareness.• Serving as the functional Manager of the Greater Dayton Brain Health Foundation (GDBHF) with responsibility for revenue generation, event, and strategic planning and providing quarterly reports to its Board.• Serving as the Social Media Chair for the passing Montgomery County Human Services Levy Campaign to drive Montgomery County, Ohio voters to the polls and vote in approval of the Levy.

• Managing communications for Montgomery County Environmental Services, including: social media, press releases, media and radio interviews/features, presentations, and more.• Leading and coordinating the day-to-day operations of the Communications department/staff of the Environmental Services division in media relations, customer/public communication, and internal staff communication. • Reviewing/editing all written materials to be distributed for layout, errors and accuracy of information; reviews/edits any problematic items regardless of the size of the audience.• Overseeing the use of the public communication aspect of available software such as the phone system, Interactive Voice Response (IVR) system, and outbound dialing system. • Arranging speakers for employee gatherings and various community groups on Environmental topics. Also, helps with organizing tours and outreach events. • Utilizing and updating all electronic media including department intranet, internet, and social media sources (Facebook, Twitter, etc).

*Promoted from Communications Specialist to Senior Communications in 2019.• Researching, designing, and producing ad hoc deliverables that advocate for programs and initiatives of the organization to increase internal awareness and education.• Developing strategic plan(s) for departmental communication growth and future activities for desirable consumer experience regarding healthcare products and populations.• Monitoring and directing the implementation of all communications within the department relative to customer advocacy.• Developing and monitoring performance metrics for department communications through social media and corporate escalations by creating and administering monthly reports throughout CareSource.• Leading CX-initiated research projects from beginning to end including conducting primary and secondary research using internal and external sources, defining the story out of the research by prioritizing information, and producing deliverables that translate the story into an easily readable format for internal audiences.• Acting as a liaison between departments to complete and take ownership of department projects that enhance the importance of the organization.

• Helping local companies and organizations build their brands to increase overall reputation by identifying their markets, competitors, and more through analytics. • Drafting proposals and establishing PR plans and engaging with trusted friends of the media to pitch stories, coordinate ribbon cuttings and events, and more.• Creating, managing, and administering communication and marketing pieces to the general public for clients using: social media, traditional media, radio, and more.• Making recommendations on establishing programs, enhancing social media processes, implementing new tools of monitoring metrics, and expanding general marketing practices for exceptional brand recognition/development. • Developing and monitoring performance metrics for all clients through social media and other platforms.• Creating marketing budgets, timelines, and storyboards for clients to review regarding their stories.

• Drafting, editing, and proofreading publications for events through the use of social media platforms to establish effective communication (i.e., Holiday season part-time recruitment)• Promoting community activities and measuring/reporting results through metrics.• Serving as a strategic influencer through relationship building with local non-profits, organizations, etc., to increase the company’s general knowledge and messaging. • Accurately writing technical written reports, memos, and documents based on data, ideas and information gathered to communicate to employees clearly• Performing general management principles and acting as Supervisor to over 50 employees to ensure an efficient and effective workplace. • Coordinating and monitoring department programs and processes such as Diversity & Inclusion training, management meetings, and helping to establish an employee training week. • Making complex presentations regarding sales goals and marketing efforts to a mass audience of over 50+ staff personnel to achieve the goal of having well-informed employees and fellow management to deliver exceptional consumer experience.• Enforcing brand book guidelines to enable effective brand storytelling.