Samantha Elsenpeter Email & Phone Number

El Segundo, CA, US

Phoenix, Arizona, United States

I have the privilege of serving as an executive administrative assistant for the SVP of Global Partnership Solutions (GPS), the SVP of Ticket Sales & Service and the CRO for the Phoenix Suns. In this role, I work closely with the GPS, Ticket Sales & Business Intelligence teams to ensure the office is running effectively and efficiently. The following tasks.

• After serving as the Customer Relations Specialist for 6 months, I was promoted to Operations Manager at the start-up clothing & apparel company, twinflames. Roles & Responsibilities
• Plan and organize production schedules
• Work closely with our fulfillment team to ensure systems run smoothly
• Head PR initiatives - seek out publication opportunities
• Research potential collaborations & product ideas
• Assess project and resource requirements

As a member of the NFL White Glove program, I had the opportunity to do the following for my assigned team/owner: Jim Irsay, Indianapolis Colts- Coordinated with Mr. Irsay's assistant on delivery of Super Bowl LVII passes/tickets- Continued communication with assistant leading up to Super Bowl LVII week & coordinated any concierge-based reservation.

Phoenix, Arizona, United States

As a supervisor in the guest services department for the Arizona Diamondbacks, I worked to ensure that guests had memorable experiences while visiting Chase Field. Abiding by the 'FAWTSY' (Find A Way to Say Yes) principle, I did my best to make guests feel welcome, heard, and valued while offering superior customer service. In addition, I supervised team.

• As the office/administrative assistant at Lion Craft LLC, I worked closely with the owners & office manager to help keep the office efficiently running. In this role, I was responsible for the following tasks:
• HR/Payroll (QuickBooks Online)
• Calendar Management
• New Hire On-boarding
• Scheduling Appointments
• Inventory Management

Phoenix, Arizona, United States

As an executive assistant for the CEO of a sales corporation, I oversaw and managed a variety of tasks. Booking flights, preparing travel itineraries, executing administrative duties, handling correspondence between parties, running social media accounts, producing presentations, hosting Zoom meetings, and assisting in major conferences were a handful of.

• Relieved client from miscellaneous tasks *Including - but not limited to – event promotion, music exposure, media coverage, scheduling, venue solidification, audience engagement, etc.
• Helped to coordinate events while promoting effectiveness, efficiency, and safety
• Scouted potential sponsors and sources of support
• Prepared green rooms, helped conduct sound checks, and managed social media platforms during performances
• Ran merchandise tables and handled various stage materials
• Arranged public appearances and press interviews

Greater Minneapolis-St. Paul Area

• Cultivated strong brand relationships through repeat customers
• Could easily build and maintain rapport with customers
• Collaborated with team members to maintain a clean, inviting, and aesthetic environment
• Provided excellent customer service by fostering memorable and personal experiences
• Completed fit certification

Phoenix, Arizona Area

• Created and maintained a guest-oriented environment to accommodate up to 7,000 guests
• Helped to resolve various issues or concerns regarding spectators, athletes, artists and speakers
• Practiced problem-solving skills and patience
• Enthusiastically greeted guests and answered questions about the venue or event
• Collaborated with the facilities crew to set up and tear down events

Greater Minneapolis-St. Paul Area

• Internship: Full-time Assessment Technician in the Commercial Appraisal department at the Hennepin County Government Center in Minneapolis, Minnesota
• Practiced office and secretarial skills in a professional setting
• Delivered elite customer service when meeting with clients
• Applied time-management skills when navigating various off-site endeavors
• Worked independently as well as collaboratively on numerous projects
• Demonstrated my ability to handle sensitive material with uncompromised integrity and confidentiality

Bachelor Of Science - Bs, Marketing

Activities and Societies: Grand Canyon University Honors College, Canyon Business Club, Member of the GCU Havocs I graduated Summa Cum.

General Studies

Duel Credit and Post-Secondary Enrollment Option courses during grades 11 and 12