Samantha Mcnamee Email and Phone Number

Provide integrated software systems and technology services to the public sector •Provide onsite consultation and training to clients for both new and existing customers •Train users in system set up, administration and maintenance •Create user documentation when required •Keep up to date on new functionality and learn new modules •Conduct 12-15 days of billable training per month and maintain an organized training schedule

Presented and trained on aspects of the billing software to hospital CFOs, CIOs, Business Office Managers and other members of the billing office in various stages of implementationCommunicated effectively with clients through various mediums, such as conference calls, webinars, emails, and on site hospital visits for one on one software trainingCollaborated with programming analysts to troubleshoot customer questions and scenariosActed as lead specialist in charge of design and execution of new billing implementation process for customersProvided leadership for newly employed specialists through mentoring and hosted training sessionsManaged customer deadlines, schedules and milestones to ensure a successful implementationUpdated and maintained Best Practice Documentation for current and future customers for reference in utilizing the software

Responsible for the creation of a web site to allow corporate members and Stonehill representatives to access project informationManage student marketing team to develop an informational video, network with potential consulting partnerships, and create and manage a blog discussing Performance Management and the Center's missionRecruit additional student interns for research, operations, event planning sales and marketing

Progressively assume and perform the responsibilities of the Accounts Payable Supervisor in her absenceEnter invoices into AS400, file invoices, and manage invoices during weekly check run Finance Department Intern Summer 2009Assisted with the conversion of the College's financial software system from AS400 to Banner ERP Coordinated help sessions and software training for the entire college communityEntered invoices and journal entries, completed weekly check run and reconciled staff purchasing card reportsProvided financial reports and assistance to auditors

Assisted with the conversion of the College's financial software system from AS400 to SCT Banner Coordinated help sessions and software training for the entire college communityEntered invoices and journal entries, completed weekly check run and reconciled staff purchasing card reportsProvided financial reports and assistance to auditors

Managed and meticulously tracked purchase orders originating from all campus departmentsSurveyed campus-wide furniture inventory and created a condition report for the Purchasing ManagerCreated a brochure for new purchasing card procedures and various other projects for the Purchasing Manager

Counseled students, one-on-one and in group situations, provided advice and guidance for conflict resolution and dealt with students' personal issuesImplemented monthly educational and social programs using creativity and organizational skills Responsible for being on-call overnight four times/month for 350 first and second-year students, make rounds, attend to locked-out students, track shifts in duty logs and document incidents in written reports

Supervised and trained workers, received and inventoried supplies, counted and balanced days' transactions, closed store and set security alarm