Samantha Fillman Email & Phone Number

IT Specialist. Accomplishments include:Customer Service – Resolved computer and peripheral issues in a timely fashion for 3000 personnel, replaced hardware as needed, and educated clients on conflict prevention.Troubleshooting – Investigated and solved technical malfunctions in NIPR and SIPR towers, virtual machines, printers, and other peripherals.Data Entry – Created spreadsheets in Excel for continuous use in present and future inventories, and generated port maps in PowerPoint for use by the command in ongoing projects.Security Management – Upkept the standards of OPNAV when performing tasks involving confidential, secret, and top-secret material, and educated clients on methods to maintain security standards.Leadership – Managed up to 40 personnel in completing the Naval Nuclear Power pipeline, performing watchstanding duties, and providing IT support to clients.Project Planning – Organized, scheduled, and executed major inventory events and delegated tasks to team members.