Samantha Hill Email & Phone Number

United States

Minneapolis, Minnesota, United States

Roseville, Mn

-Manage high-tech patient accounts within the Durable Medical Equipment, Pharmacy and Home Care Nursing departments to ensure efficient and effective care throughout the initial patient care setup-Train new employees in the Admissions Representative role through creating learning blocks, job shadowing and skill checklists-Collaborate in multiple interdepartmental process improvement groups to analyze the processes of equipment purchases and care conference notifications-Effectively… Show more -Manage high-tech patient accounts within the Durable Medical Equipment, Pharmacy and Home Care Nursing departments to ensure efficient and effective care throughout the initial patient care setup-Train new employees in the Admissions Representative role through creating learning blocks, job shadowing and skill checklists-Collaborate in multiple interdepartmental process improvement groups to analyze the processes of equipment purchases and care conference notifications-Effectively meet deadlines related to patient care and providing services within a time frame provided by referral sources-Develop and maintain relationships with referral sources from various hospitals through continual communication regarding patient care-Adhere to Joint Commission and HIPAA standards through privacy regulations when communicating in any form with families or referrals Show less

-Worked as a subject matter expert on new patient referrals within our Infusion and Skilled Nursing Visit departments-Obtained insurance authorizations as required for products and services such as home care nursing or medications provided by Pediatric Home Service-Implemented and created training schedules to effectively train coworkers new to the position with an emphasis on organization and ensuring patient satisfaction-Collaborated with Infusion Department managers and… Show more -Worked as a subject matter expert on new patient referrals within our Infusion and Skilled Nursing Visit departments-Obtained insurance authorizations as required for products and services such as home care nursing or medications provided by Pediatric Home Service-Implemented and created training schedules to effectively train coworkers new to the position with an emphasis on organization and ensuring patient satisfaction-Collaborated with Infusion Department managers and supervisors to create the most effective communication between the Admissions and Infusion Departments, which ultimately led to an Admissions Specialist sitting within the Infusion Department-Addressed complaints concerning billing or services rendered, referring complaints of service failures to designated departments for investigation Show less

Roseville, Mn

-Obtained incoming patient referrals through faxes and phone calls and administered to coworkers in the “coordinator of the day” role-Maintained patient information on an ongoing basis through CPR+ and Insight computer software programs-Helped create efficient companywide procedures by participating in a process improvement group with coworkers from various departments to analyze and create a more efficient process of purchasing, pulling and prepping equipment-Coordinated intake… Show more -Obtained incoming patient referrals through faxes and phone calls and administered to coworkers in the “coordinator of the day” role-Maintained patient information on an ongoing basis through CPR+ and Insight computer software programs-Helped create efficient companywide procedures by participating in a process improvement group with coworkers from various departments to analyze and create a more efficient process of purchasing, pulling and prepping equipment-Coordinated intake processes for specialized organizations based on their specific needs-Worked as a subject matter expert of Minnesota International Medicine by providing price quotes for specific equipment/supplies needed, coordinated care for the patient in collaboration with the specific care team and provided information to coworkers who have questions related to those specific patients-Communicated insurance denials to referrals and families and assisted in finding alternative options Show less