Samantha Foertsch Email & Phone Number

San Diego, California, United States

Responsible for driving revenue cycle lean process improvement, handling PI lien cases, assisting with insurance/bill inquiries, and other support processes.

La Jolla, CA

Responsible for site flow and performance metrics of IHS Golden Triangle, including hiring and growing front desk staff, supporting of Lean implementation, managing weekend contrast physician schedules, and nurturing relationships with referring providers.

San Diego, California, United States

Trained and supported clinical staff on new RIS system, collaborated with teams on ways to safely increase volumes while maintaining/exceeding Covid safety protocols (including rolling out contactless check in for patients), improving and monitoring appointment reminder campaigns, and training staff on Lean.

Poway, CA

Responsible for site flow and performance metrics of IHS Poway, including supporting of Lean implementation, improving IHS automated appointment reminders, hiring and growing front desk staff, managing weekend contrast physician schedules, and nurturing relationships with referring providers.

Greater San Diego Area

Responsible for weekend performance of eight locations, hiring and growing front desk staff, knowledge of insurance authorization requirements, addressing patient concerns, managing weekend contrast physician schedules, and nurturing relationships with referring providers (including training and support on new physician portal).

Encinitas, CA

Delivered the best possible patient care by accurately processing appointments, communication with other departments regarding patient care, physician requests, scheduling appointments, knowledge of correct insurance/billing information, answering phone calls, and assisting with other types of patient requests and inquires.

Carlsbad, CA

Responsible for the management of 200-300 new/renewed listings per month, submitting test sales leads to advertisers to ensure quality control, and analyzing advertiser disposition data to find and correct any potential issues.

Carlsbad, CA

Handled customer requests, confirming we had the correct information to ensure best possible vendor connection on needed services. Effectively managed high lead volume in a timely manner.

Oceanside, CA

Responsible for opening and closing store, employee interviews and training, schedule management, and inventory assistance.