I am an aerospace engineer with extensive experience in IT, specializing in technical support, automation, and cybersecurity. Throughout my career, I have demonstrated skills in incident management, customer service, and process optimization through VBA Excel. I am trilingual in Portuguese, English, and Spanish, with lip-reading capabilities and Brazilian Sign Language proficiency, allowing me to communicate effectively in diverse environments.In my most recent role as a Software Applications Designer at WEG S.A., I focused on programming PLCs, HMIs, and SCADA systems, collaborating with multidisciplinary teams to design and develop applications that optimize production processes. Previously, at the British Consulate in São Paulo and Recife, I managed technological infrastructures in an international setting, focusing on incident resolution, user technical support, and process optimization, in addition to automating tasks through VBA Excel and managing incidents via ServiceNow.My experience at the British Embassy in Brazil allowed me to provide comprehensive technical support and train users on key tools, while at Globalweb Outsourcing, I played a crucial role in controlling and monitoring the SGDC-1 satellite, ensuring its proper functioning. I began my career at Brazilian Telecommunications TELEBRAS, collaborating on the planning and monitoring of satellite operations.I am constantly seeking new opportunities and challenges to apply my knowledge and skills to contribute to the success of innovative projects. If you would like to connect or discuss how I can add value to your team, please feel free to contact me.