- Collaborated with Head of Community Products to develop and execute community-driven research experiments alongside editorial, data, and analytics stakeholders from Vox.com, New York Magazine, The Dodo, and Polygon. Insights generated from the community opportunity discovery process informed editorial and product strategies.- Transitioned into design lead role for "Quick Posts Editor" MVP on Editorial Tools team, collaborating closely with engineers and PM to scope and design despite knowledge gaps, ultimately launching in alignment with The Verge's site relaunch and platform re-architecture.- Partnered with engineers in a hackathon to develop a proof-of-concept leveraging generative AI for curating mental health and trigger-sensitive news "playlists".- Pioneered a comprehensive review and redesign of Coral's product development workflow in collaboration with the Product and Engineering Managers, resulting in the delivery of Digital Services Act compliance features for EU SaaS clients ahead of legal compliance deadline.

- Owned end-to-end research and design for launch of 3 new engagement formats: Q&A, Ratings & Reviews, and Live Chat.- Partnered with full-stack developer to create Coral's design system, jointly establishing naming conventions and ensuring adherence to accessibility and internationalization standards. Collaborated to maintain both an internal system for Coral's tools and a client-facing, token-based solution enabling brand customization.- Collaborated with Tech Lead and Engineering Manager to define, scope, and plan enterprise multi-tenancy features, including multi-site management, site-specific moderation settings, and roles and permissions, to support the growth of our SaaS business and enterprise-scale news organizations.- Conducted in-depth user research with power users and community ambassadors across SB Nation's 32 NFL fan sites, uncovering critical gaps between product and community vernacular. Insights informed reframing of product language and launch strategy, impacting 250+ fan communities network-wide.

- Mentored students through 30-minute 1-on-1 sessions, providing guidance in user-centered design, visual design, and front-end coding to shape their skills and help them become industry-ready designers- Gave in-depth, actionable feedback during twice-weekly design critiques to help students significantly elevate the quality and craft of their portfolio projectsPast students now employed at companies like Microsoft, Apple, CarMax, Tailwind, Fidelity Investments, Franklin Energy Services, and Flickr.

- Onboarded and managed a team of 20+ of mentors responsible for the program’s highest job placement rate.- Developed hard and soft skills rubrics for evaluating prospective mentors and completed portfolio reviews as part of mentor talent hiring and recruiting team.- Shifted mentorship focus to coach recent graduates on career goals, interviewing, personal branding, and portfolio refinement, resulting in successful placements at top companies including Microsoft, Apple, and Fidelity

- Led end-to-end design process for launch of Coral's safety-first admin, moderator, and commenter (B2B2C) experiences, delivering an accessible and internationalized product, across 23 languages- Conducted user research and usability testing to deeply understand moderator needs and define product and design direction- Designed experience for Coral’s Perspective filter, the first to leverage Google’s Perspective AI API to provide commenters feedback before submitting their comment to make adjustments for toxicity, tone or language - Collaborated with the Product Owner, Lead Engineer and Tech Lead to define, prioritize and scope roadmap and sprints.

The Coral Project was founded as a collaboration between the Mozilla Foundation, The New York Times, and The Washington Post, and funded by a grant from the John S. and James L. Knight Foundation.We are creating open-source tools and resources for publishers of all sizes to build better communities around their journalism. Talk, our commenting and moderation platform, is currently used in 26 newsrooms worldwide in 13 different countries. Current clients include: The Washington Post, The Wall Street Journal, New York Magazine, The Intercept, IGN, and The Sydney Morning Herald.Short version: I get to talk to commenters and comment moderators to figure out ways design can solve the issues around trolling and harassment, and also bring more diverse voices to many of the important conversations of today.Nitty gritty stuff:- Write surveys, user interview and user testing scripts; conduct remote and in-person interviews/usability tests; and develop prototypes using InVision, UsabilityHub and HTML/CSS/Javascript;- Analyze responses and findings from user research and testing and translate into deliverables shared during weekly team-wide design/research review presentations;- Iterate on feedback from usability testing;- Breakdown features into value-focused user stories to advise project and tech leads on feature scope for experimentation and testing under Lean UX approach;- Produce high-level and in-depth user flows for commenter and moderator behavior;- Create low/high fidelity wireframes using Sketch and Figma; - Develop and maintain design system, and custom theming scheme for client brand customization; and,- Collaborate with developers in agile environment working in one week sprint cycles by providing comprehensive design documentation.

• Completed 500+ hour project-based online bootcamp under mentorship of anaccomplished UX professional while working full-time;• Crafted user surveys and conducted interviews for creation of personas, userstories, user requirements and user flows;Built and distributed prototypes (clickable and html/css/javascript) of iOS app andresponsive web apps;Conducted user testing and iterated based on feedback; and,Created and developed brand identities - brand name, logo and style guide.

Led development of school-wide diversity programs to build inclusive educational environment requiring collaboration with multiple departments.Recruited and advised international applicants for LL.M. in American Legal Studies program utilizing email marketing, regular email correspondence, and one-on-one telephone and Skype counseling sessions.Reviewed applications and conduct interviews of LL.M. applicants as member of admissions committee.Counseled and supported LL.M. students on all academic and personal matters.Contributed to the planning of study abroad programs to Havana, Cuba and Pisa, Italy.Developed responsive website utilizing html, css, and javascript for LL.M. USA, a consortium of 9 top-tier American law schools recruiting foreign trained attorneys for enrollment in Master of Laws (LL.M.) programs in the United States.

Counseled students on all academic, extracurricular, and personal matters with open door availability and maintaining strict confidentialityManaged and advised over 40 student organizations on event planning, budgeting, leadership development, and University policies and procedures.Created multiple academic advising presentations and overhauled the content, layout, and design of supporting advising guides to raise awareness of graduation requirements and academic programs.Advised Communications department on creation of marketing materials and website content detailing student programs and services.Planned school-wide diversity programs requiring budgeting, contracting, promoting, and coordinating with faculty, law school departments, and student groups.

Recruited prospective law students for Gonzaga at various on and off-campus law, graduate school, and career fairs across the country.Presented on diversity and the law school admissions process to multicultural and pre-law student groups.Introduced the regular usage of social media (Facebook, Twitter, and blogs) to Gonzaga Law’s admissions marketing strategy to further engage potential applicants.

Served as a representative of Gonzaga by leading tours for prospective students and corresponded with prospective students during the law school application and decision making process.Presented to local area high school and college students exposing them to possibilities in a legal career.

Research and draft decisions for disputes presented to the Seattle Human Rights Commission and Seattle Office of Civil Rights.Research municipal and constitutional law issues relating to draft legislation and city actions.

Interview clients to assess legal needs; maintain communication with clients via letters, phone calls, home visits, or general meetings.Draft contracts, wills, power of attorney documents, and health care directives; negotiated with adverse parties.Draft motions and orders for trial.