Samantha Heberlein Email & Phone Number

Lisbon, Portugal

Zero Emissions World (ZEW) is a global technological startup NGO where dedicated individuals and organisations are banding together to accelerate the achievement of the Sustainable Development Goals (SDGs). Together with you, we will be a community of half a billion people committed to creating a better planet by 2030.I am contributing on a pro bono basis, giving back to Planet and Society.Collaboratively working on the strategy execution and project launch for the following mission:- Empowering Mozambique: Empower women as solar technicians, provide electricity to schools and health clinics in rural areas, and distribute rechargeable LED lamps for children to take home. Create jobs, and enhance health and education.This involves delivering the project(s) in a scalable format, enabling easy adaptation to changes, facilitating growth and expansion, and serving as preparation for possible future transformations.Other missions ready to go:- Roots of Change: Empower restoration of deforested areas in the Amazon through agroforestry systems while also generating income for indigenous communities.- NANUM Mujeres Conectadas: Join NANUM to empower indigenous communities in Argentina, Bolivia, and Paraguay (Gran Chaco). Connect areas, support women, and promote resilience and sustainability.

Berlin, Germany

At Moyyn, I am completing a rigorous tenure for ascertaining a strong foundation in product management. Thus, underlining the symbiosis between product, market, and risk management; and how this synergy drives sustainable business outcomes meeting more stakeholder needs. From inception, I am designing and managing a challenging hands-on project, collaborating with talented and diverse team members, and focussing to solve real-time world problems. This experience is honing my skills in market research, user-centred design, ICP and personas, MVP creation, agile methodologies, and data-driven decision-making.I am focussing on the housing crisis in the Netherlands. No longer the realm of students and digital nomads, a new style of living is changing urban planning and how we cohabit. Market trends indicate consumer adoption of co-living is growing. This is observed when recognising the rise of technology, significance of sustainability, economic factors causing shifts in business models, and Gen Z entering the rental market. Accordingly, the project prioritises this from ideation through to modelling.- Founder of an innovative product that seeks to connect tenants with offerings of co-living spaces. The proposition intends to provide accessible housing solutions, which are affordable, inclusive, and sustainable. Moreover, the platform serves as a positive promoter for public participation in shaping policies, potentially aiding in market reform. By design, the focus aligns with SDGs 11 Sustainable Cities and Communities, 12 Responsible Consumption and Production, and 13 Climate Action.

Berlin, Germany

Co-founder of startup innovation to enhance Freie Universität Berlin's Green Campus/es (c. 37,600 students and c. 5,700 staff), Berlin’s Studentendorf (Student Village) and Studierendenwerk (Student Dormitories) aligning specifically to SDGs 11 Sustainable Cities and Communities, 12 Responsible Consumption and Production, and 13 Climate Action. Our multinational compact team originated from Australia, China, Japan, South Korea, and USA. As a result of our collaboration, we presented our work for FUB, FUBiS, and Profund Innovation in Germany. - The swap and share initiative, ‘Für Dich - Tauschen und Teilen’: Proposed as a student-led community hub to meet lifestyle needs by adopting a circular economy using an on-campus site and digital interface/app development (incl. prototype examples) driving social impact and transforming sustainable living.- Proposal to improve FUB’s triple bottom line by restructuring their secondhand database ‘FUndgrube’ with their purchasing platform/s using an integrated digital interface encouraging sustainable practices and social impact.

Melbourne, Victoria, Australia

Servicing the needs of unique high-net-worth private clientele (business owners) with a focus on the commercial property sector (including construction, development, and investment) whose complex financial situations require a specialist approach and commitment to customer satisfaction via tailored delivery of holistic banking, investment solutions and portfolio management services. In some instances, this involved working jointly with colleagues of Corporate & Institutional Banking and Commercial Real Estate. Portfolio exposure: $220M + Client groups: 13 New and in-progress opportunities: c.$150M Settled opportunities: c.$50M + Refinance volume ratio: 2:0 Revenue growth: c.50% + Lending growth: c.10% + Deposit growth: c.46% Delegated authority: $30M (100%)

Melbourne, Victoria, Australia

Servicing the needs of trading business clientele (medium to large enterprise) with a focus on the commercial property sector (including construction, development, and investment) whose complex financial situations require a specialist approach and commitment to customer satisfaction via tailored delivery of holistic banking, investment solutions and portfolio management services. Portfolio exposure: $180M Client groups: 20 FY21: New and in-progress opportunities: c.$75M + Settled opportunities: c.$60M Portfolio growth: c.14% Revenue + Refinance volume ratio: 4:1 FY20: ROE increase 0.37% + maintained PACC acknowledging COVID-19 pandemic Delegated authority: $30M (100%)

Melbourne, Victoria, Australia

Designing onboarding programmes for new teams of business bankers (c.25 FTE) specialising in high-value client retention within a call-centre environment (for both inbound and proactive outbound calling). This involved continuing tailored coaching programmes via ad-hoc, 1:1, 1:2, 2:2 and team methods; working jointly with team managers, the wider Direct Retention Leadership group, and segment stakeholders acknowledging customer satisfaction at the forefront. Further, change management, data strategy, and Agile methods were exercised fundamentals to this role. This business idea was transformed from a pilot initiative whereby my commitment to talent capability contributed significantly for phase progression to formal implementation stage and was a foundation for further team expansions/FTE allocations.

Melbourne, Victoria, Australia

Servicing the needs of diversified small to medium enterprise (SME) trading business clientele whose complex financial situations require a specialist approach and commitment to customer satisfaction via tailored delivery of holistic banking, investment solutions and portfolio management services. Portfolio exposure: $160M Client groups: c.70 Settled/New and in-progress opportunities: c.$20M + Refinance volume ratio: 2:1 Portfolio growth: ROE c.3% + PACC $73K Delegated authority: $15M (100%)

Melbourne, Victoria, Australia

This encompassed a specialised role with a focus on business development and onboarding new SME clientele; including solely managing the existing portfolio and undertaking complete analysis of new clientele required for deal preparation/writing, product, and transaction fulfilment. Servicing the needs of diversified trading business clientele whose complex financial situations require a specialist approach and commitment to customer satisfaction via tailored delivery of holistic banking, investment solutions and portfolio management services. Portfolio exposure: $85M Client groups: c.30 Settled opportunities: c.$75M Jointly pitched, with success, to Business Banking Executive for two Associate hires to provide further support.

Melbourne, Victoria, Australia

Providing analytical and support services to diversified medium to large enterprise trading business clientele whose complex financial situations require a specialist approach and commitment to customer satisfaction via tailored delivery of holistic banking, investment solutions and portfolio management services by working jointly with an aligned Senior Business Banking Manager. Onboarded and co-managed $70M connection incl. 50% refinanced from another major financier, together with Business Banking Executive.

Rockhampton, Queensland, Australia

Providing analytical and support services to diversified SME trading business clientele whose complex financial situations require a specialist approach and commitment to customer satisfaction via tailored delivery of holistic banking, investment solutions and portfolio management services by working jointly with an aligned Senior Business Banking Manager. Support and coach to junior Associates within Business Banking & Agribusiness Banking teams.

Rockhampton, Queensland, Australia

Providing analytical and support services to diversified SME trading business clientele whose complex financial situations require a specialist approach and commitment to customer satisfaction via tailored delivery of holistic banking, investment solutions and portfolio management services by working jointly with an aligned Business Banking Manager. Solely managed the client portfolio, with growth, for six months due to management role vacancy.

Central Queensland, Australia

Servicing the needs of Retail clientele who require support in a branch environment and commitment to customer satisfaction via delivery of banking solutions in various coverage roles including Teller, Customer Advisor, Banking Advisor, and Branch Manager.

Central Queensland, Australia

Delivery of financial, marketing, managerial, and general administrative needs located at the Gracemere location for the Real Estate services delivered by Raine & Horne offices.

Graduate Certificate In Information Technology

Key subjects: - Professionals skills and ethics in ICT, Information systems analysis and design

Urban Studies

The University of Amsterdam is ambitious, creative and committed: a leader in international science and a partner in innovation. UvA.

Sustainable Business: Strategy And Innovation, Sehr Gut 1,3 [1-5]

Freie Universität Berlin is a prestigious international research university highly regarded for scientific rigour, comprehensive.

Green And Sustainable Ecosystems, Excellent 1 [1-4]

Prague University of Economics and Business (VŠE) is internationally recognised for their collaboration with CEMS, which is a global.

Master Of Management, Marketing And Finance, Gpa 6 [7-0]

CQUniversity Australia is a global leading university for gender equity and postgraduate employability. CQU is reputable locally.

Graduate Diploma Of Management, Marketing And Finance

Bachelor Of Arts, Public Relations And Journalism

Key subjects: - Speech communication, Media law, Communication and democracy in Australia, Reporting the Asia Pacific, Journalism, News.

Queensland Certificate Of Education

- Nominated by peers and teaching cohort as School Captain, Senior Leader, and Student Council representative (2004-2007). - Recipient.