Being a start-up, there were many opportunities to wear multiple hats and contribute to many parts of the organization. -Created and maintained all internal documentation for using SalesForce and other company platforms-Wrote all documentation for end-users to successfully use MN's platform-Created all client onboarding help guides with Userflow and Intercom Help Articles-Maintained a large help center that included 200 complete documentation-Oversaw and managed onboarding efforts for all new organizations-Provided one-on-one training and constant support for all clients and users of MN's software-Completed Quality Assurance testing for all enhancements and bugs pre-deployment in our Full Copy environment and post-deployment in our Production environment for deployments that occurred every two weeks-Wrote enhancement requests and bugs for developers to review and score-Notified customers of released enhancements and followed up with those who requested completed enhancements

-Onboarded hundreds of new customers by providing one-on-one training and support in using our system-Providing ongoing support through customers' time using CTCI's platform-Utilized HubSpot to store and track customer training and onboarding status -Managed customer's CTCI platform through SalesForce-Maintained HIPAA compliance in storing customer data as well as in communications with clients

-Assist Vice President of Sales & Business Development in sourcing products -Find new factories--specifically in China/Hong Kong--and ensure they are a good fit to produce Fin Fun’s products-Send and collect NNN Agreements, negotiate pricing and receive quotes, and send & receive samples from factories

-Assist resellers in learning about Fin Fun’s products and placing orders through communicating efficiently and professionally via email and over the phone-Contribute in sales and planning meetings and complete and report responsibilities before deadlines-Play a key role in creating a new system to work through and organize lead applications-Compile product information in extensive Excel spreadsheets for companies such as Zulily and The Discovery Store

-Tutor students who have questions or concerns about class assignments -Review and grade 50 student's writing assignments weekly-Edit and revise formal business letters and papers on a weekly basis -Assist professor in preparing for class lectures and assignments -Learned effective ways of handling conflict resolution

As project manager, my main responsibilities are to coordinate and plan with seven departments on campus regarding their advertising needs. This responsibility includes:-Managing multiple projects and advertising campaigns-Completing deadlines in a timely manner-Keeping good relationships with each client I work with-Reporting project progress weekly-Collaborating with graphic designers, videographers, & web developers

My responsibilities include: -Producing quality monthly reports -Reporting budget documents-Planning and executing department events and parties.

I was a full-time missionary for The Church of Jesus Christ of Latter-day Saint in the Taipei, Taiwan Mission. I will be served from October 2014 to April 2016. -I learned how to speak Mandarin, Chinese.

--Answer phone calls and take customers' monthly orders in a professional and polite manner. --Answer questions the customer may have about their account or membership with Melaleuca.

--Served customers in a courteously and respectfully.--Counted and closed out the cash register nightly.--Cleaned and completed all required nightly closing requirements.