Samantha Sayers Email & Phone Number

Meridian, Idaho, United States

Being a start-up, there were many opportunities to wear multiple hats and contribute to many parts of the organization. -Created and maintained all internal documentation for using SalesForce and other company platforms-Wrote all documentation for end-users to successfully use MN's platform-Created all client onboarding help guides with Userflow and Intercom Help Articles-Maintained a large help center that included 200 complete documentation-Oversaw and managed onboarding efforts for all new organizations-Provided one-on-one training and constant support for all clients and users of MN's software-Completed Quality Assurance testing for all enhancements and bugs pre-deployment in our Full Copy environment and post-deployment in our Production environment for deployments that occurred every two weeks-Wrote enhancement requests and bugs for developers to review and score-Notified customers of released enhancements and followed up with those who requested completed enhancements

Meridian, Idaho, United States

-Onboarded hundreds of new customers by providing one-on-one training and support in using our system-Providing ongoing support through customers' time using CTCI's platform-Utilized HubSpot to store and track customer training and onboarding status -Managed customer's CTCI platform through SalesForce-Maintained HIPAA compliance in storing customer data as well as in communications with clients

Idaho Falls, Idaho

-Assist Vice President of Sales & Business Development in sourcing products -Find new factories--specifically in China/Hong Kong--and ensure they are a good fit to produce Fin Fun’s products-Send and collect NNN Agreements, negotiate pricing and receive quotes, and send & receive samples from factories

Idaho Falls, Idaho

-Assist resellers in learning about Fin Fun’s products and placing orders through communicating efficiently and professionally via email and over the phone-Contribute in sales and planning meetings and complete and report responsibilities before deadlines-Play a key role in creating a new system to work through and organize lead applications-Compile product information in extensive Excel spreadsheets for companies such as Zulily and The Discovery Store

-Tutor students who have questions or concerns about class assignments -Review and grade 50 student's writing assignments weekly-Edit and revise formal business letters and papers on a weekly basis -Assist professor in preparing for class lectures and assignments -Learned effective ways of handling conflict resolution

Rexburg, Idaho

As project manager, my main responsibilities are to coordinate and plan with seven departments on campus regarding their advertising needs. This responsibility includes:-Managing multiple projects and advertising campaigns-Completing deadlines in a timely manner-Keeping good relationships with each client I work with-Reporting project progress weekly-Collaborating with graphic designers, videographers, & web developers

Rexburg, Idaho

My responsibilities include: -Producing quality monthly reports -Reporting budget documents-Planning and executing department events and parties.

Taipei City, Taiwan

I was a full-time missionary for The Church of Jesus Christ of Latter-day Saint in the Taipei, Taiwan Mission. I will be served from October 2014 to April 2016. -I learned how to speak Mandarin, Chinese.

--Answer phone calls and take customers' monthly orders in a professional and polite manner. --Answer questions the customer may have about their account or membership with Melaleuca.

Idaho Falls, Idaho

--Served customers in a courteously and respectfully.--Counted and closed out the cash register nightly.--Cleaned and completed all required nightly closing requirements.