Server/Bartender
Current• Used an extensive menu knowledge to provide tailored recommendations based on customer preferences, enhancing their dining experience and satisfaction.• Provided high service standards, contributing to increased customer and higher walk-in traffic through enthusiastic and attentive service.• Executed thorough opening, closing, and shift change responsibilities to ensure smooth restaurant operations and optimal team readiness.• Efficiently managed and resolved customer and employee complaints, maintaining high levels of customer satisfaction, and promoting a positive work environment.• Strategically timed customer check-ins to confirm order satisfaction and promptly addressed any issues, ensuring a seamless and pleasant dining experience.