✪ Co-founded and launched a mobile physiotherapy business specialising in home visits and group sessions, addressing a critical need for accessible physiotherapy services within the community.✪ Developed and executed a comprehensive marketing and business development strategy encompassing:• Branding and Identity: Created a strong brand identity, including logo design and marketing collateral, to establish a professional and trustworthy image.• Website Development: Built and… Show more ✪ Co-founded and launched a mobile physiotherapy business specialising in home visits and group sessions, addressing a critical need for accessible physiotherapy services within the community.✪ Developed and executed a comprehensive marketing and business development strategy encompassing:• Branding and Identity: Created a strong brand identity, including logo design and marketing collateral, to establish a professional and trustworthy image.• Website Development: Built and maintained a user-friendly CMS website, incorporating essential information, online booking, and SEO optimisation.• Social Media Management: Established and managed social media channels (Instagram, Twitter, YouTube, LinkedIn etc.), creating engaging content and fostering community interaction.• Community Outreach: Partnered with local organisations and community groups to raise awareness and reach target audiences.• Networking and Referrals: Built relationships with healthcare professionals and community leaders to generate referrals and expand the patient base.• Funding Acquisition: Successfully secured funding from UKSE to support marketing efforts and business growth.✪ Collaborated with a chartered physiotherapist to design and deliver tailored physiotherapy programmes, ensuring high-quality care and positive patient outcomes.✪ Managed day-to-day business operations, including financial management, scheduling, and patient communication.✪ Achieved significant business growth within the first three months of operation, demonstrating the effectiveness of the marketing strategy and the demand for accessible physiotherapy services. Show less

Responsible for:✪ Leading the development of a new, comprehensive website to replace the outdated site, which is hindering the charity's ability to secure funding.• Conducted research and interviews with UMCC staff to gather information and understand their needs and goals for the new website.• Developed a clear sitemap and content strategy that showcases UMCC's projects, impact, and mission, addressing the key concerns of potential funders.• Created a compelling mock-up website… Show more Responsible for:✪ Leading the development of a new, comprehensive website to replace the outdated site, which is hindering the charity's ability to secure funding.• Conducted research and interviews with UMCC staff to gather information and understand their needs and goals for the new website.• Developed a clear sitemap and content strategy that showcases UMCC's projects, impact, and mission, addressing the key concerns of potential funders.• Created a compelling mock-up website using Wix to visualise the design and content, providing a tangible reference for stakeholders and facilitating decision-making.• Wrote engaging and informative content highlighting UMCC's achievements, impact stories, and key messages, ensuring the content was clear, concise, and tailored to the target audience.• Collaborated with staff to verify the accuracy of information and ensure the content reflects UMCC's values and priorities.• Sourced and curated relevant imagery to enhance the website's visual appeal and effectively communicate UMC's work.• Next step is to collaborate with a web designer to implement the final design and ensure the website is user-friendly, accessible, and optimized for search engines.• This project is vital to UMCC's fundraising efforts and will significantly enhance their online presence, credibility, and ability to secure funding.✪ Gaining valuable experience learning about grant proposals and funding applications, contributing to UMCC's sustainability and resource development. Show less

I was responsible for:✪ Coordinating Culture Connect Mentoring Scheme e.g. updating marketing materials, matching, training, administering✪ Managing the GoGlobal campaign on various social media platforms, creating/scheduling content and providing social media training to staff/students✪ Creating a weekly MailChimp newsletter sent out to 5000+ students✪ Dealing with student enquiries on the CRM and sign-posting✪ Leading/administering the Where in the World Project -… Show more I was responsible for:✪ Coordinating Culture Connect Mentoring Scheme e.g. updating marketing materials, matching, training, administering✪ Managing the GoGlobal campaign on various social media platforms, creating/scheduling content and providing social media training to staff/students✪ Creating a weekly MailChimp newsletter sent out to 5000+ students✪ Dealing with student enquiries on the CRM and sign-posting✪ Leading/administering the Where in the World Project - including updating content on Wix CMS✪ Supporting student welcome and social integration projects - this includes conducting presentations Show less

Responsibilities included:✪ Organising international student pre-arrival and welcome services✪ Designing/coordinating term-time and summer Transition Mentoring Schemes. This included Culture Connect, Student Connect and Summer Connect • Supported new students to prepare for student life before they arrived at the University, by matching them with a returning student • On arrival, helped them settle in and make friends from around the world • At its peak, supported… Show more Responsibilities included:✪ Organising international student pre-arrival and welcome services✪ Designing/coordinating term-time and summer Transition Mentoring Schemes. This included Culture Connect, Student Connect and Summer Connect • Supported new students to prepare for student life before they arrived at the University, by matching them with a returning student • On arrival, helped them settle in and make friends from around the world • At its peak, supported 1000+ student volunteers in one academic year✪ Developing new projects and schemes designed to offer an international experience for all students✪ Leading the SHU GoGlobal campaign and its related elements to increase student engagement✪ Recruiting and train student ambassadors across projects/events making the best use of available resources✪ Undertaking targeted promotion of services/events/schemes through a range of channels✪ Line managing grade 4 member of staff• Approving copy and designs• Conducting appraisals Show less

✪ Had a communication role within the team updating/developing publications, large promotional campaigns, websites and social media. ✪ Designed/edited the International Students' News WordPress blog✪ Produced student case studies ✪ Experience of leading SHU Fest, a university-wide week long festival✪ Designed/delivered a workshop called 'Meeting new people, making local connections' as part of the annual international students' Orientation programme, to help them take advantage… Show more ✪ Had a communication role within the team updating/developing publications, large promotional campaigns, websites and social media. ✪ Designed/edited the International Students' News WordPress blog✪ Produced student case studies ✪ Experience of leading SHU Fest, a university-wide week long festival✪ Designed/delivered a workshop called 'Meeting new people, making local connections' as part of the annual international students' Orientation programme, to help them take advantage of the social projects within the university and beyond✪ Designed/coordinated a Time Management workshop during Study Support Week, which was a week of events to promote exam support and study skills Show less

✪ Building upon previous volunteer mentoring work with international students, had the idea to design a student mentoring scheme and mentoring guides for MSc Coaching and Mentoring coursework✪ Organised a small pilot scheme for 22 mentors and 22 mentees at workplace (i.e. for International Student Support Team)✪ Extremely useful learning journey

✪ Had the idea to create some volunteer work in spare time mentoring five international students (from Hong Kong, Malaysia, China, India and Vietnam)✪ Helped them to settle into university life, make friends and improve their language skills✪ Regular duties included managing expectations and boundaries, setting goals and action planning✪ Other activities involved planning for meetings, practising coaching/mentoring tools and techniques and ongoing reflective practice✪ This… Show more ✪ Had the idea to create some volunteer work in spare time mentoring five international students (from Hong Kong, Malaysia, China, India and Vietnam)✪ Helped them to settle into university life, make friends and improve their language skills✪ Regular duties included managing expectations and boundaries, setting goals and action planning✪ Other activities involved planning for meetings, practising coaching/mentoring tools and techniques and ongoing reflective practice✪ This volunteer work was recognised with the Platinum Hallam Award, presented by the Students' Union Show less

✪ Supported the team to create effective income generating relationships between businesses, external organisations and the University through dealing with incoming requests for University expertise✪ Followed-up business enquiries with faculties to ensure high standards of customer care and effective implementation of the team’s CRM strategy✪ Inputted data onto the CRM system to track the progress of enquiries, run queries and produce management reports✪ Provided administrative… Show more ✪ Supported the team to create effective income generating relationships between businesses, external organisations and the University through dealing with incoming requests for University expertise✪ Followed-up business enquiries with faculties to ensure high standards of customer care and effective implementation of the team’s CRM strategy✪ Inputted data onto the CRM system to track the progress of enquiries, run queries and produce management reports✪ Provided administrative support for business-facing projects such as Innovation Vouchers✪ Produced an events calendar using desktop research and updated the Knowledge Transfer SharePoint site, posting regular tender opportunities Show less

✪ Coordinated/evaluated enterprise activities for students and recent graduates✪ Presented to courses and manned display stands to the promote services ✪ Responded to initial enterprise enquiries by carrying out diagnostic interviews and sign-posted students to relevant support✪ Created a monthly newsletter and events calendar✪ Assisted with administrative duties ✪ Managed the business accommodation and the businesses that engaged with it, this included providing quarterly… Show more ✪ Coordinated/evaluated enterprise activities for students and recent graduates✪ Presented to courses and manned display stands to the promote services ✪ Responded to initial enterprise enquiries by carrying out diagnostic interviews and sign-posted students to relevant support✪ Created a monthly newsletter and events calendar✪ Assisted with administrative duties ✪ Managed the business accommodation and the businesses that engaged with it, this included providing quarterly reviews and monthly reports Show less

✪ Founded and managed a successful events management business while attending university, showcasing entrepreneurial initiative and passion for the music industry.✪ Created and ran two popular recurring events:• Noize: Monthly event at the O2 Academy featuring a mix of local talent and renowned DJs like Mike Foyle (Armada Records).• Statik: Weekly event at Cellar 35 providing a platform for emerging local artists.✪ Key responsibilities:• Talent Acquisition & Management:… Show more ✪ Founded and managed a successful events management business while attending university, showcasing entrepreneurial initiative and passion for the music industry.✪ Created and ran two popular recurring events:• Noize: Monthly event at the O2 Academy featuring a mix of local talent and renowned DJs like Mike Foyle (Armada Records).• Statik: Weekly event at Cellar 35 providing a platform for emerging local artists.✪ Key responsibilities:• Talent Acquisition & Management: Curated diverse DJ lineups, negotiated contracts and ensured seamless artist experiences.• Marketing & Promotion: Developed and executed effective marketing campaigns across online and offline channels, driving attendance and building brand awareness.• Project Management: Oversaw all aspects of event planning and execution, from venue selection and logistics to on-site management.• Financial Management: Managed budgets, negotiated vendor contracts, and ensured financial viability of the business.✪ This experience demonstrates a strong entrepreneurial spirit, project management skills, and the ability to create and execute successful events in a competitive market. Show less

✪ Founded and managed an e-commerce business specialising in alternative clothing, demonstrating early entrepreneurial drive and a passion for fashion.✪ Key responsibilities:• Customer Service: Provided exceptional customer service through various channels (phone, email, post), ensuring customer satisfaction and loyalty.• Inventory Management: Sourced and ordered new stock, managed deliveries, priced items competitively, and photographed new arrivals for the website.• E-commerce… Show more ✪ Founded and managed an e-commerce business specialising in alternative clothing, demonstrating early entrepreneurial drive and a passion for fashion.✪ Key responsibilities:• Customer Service: Provided exceptional customer service through various channels (phone, email, post), ensuring customer satisfaction and loyalty.• Inventory Management: Sourced and ordered new stock, managed deliveries, priced items competitively, and photographed new arrivals for the website.• E-commerce Development: Designed and built the CMS website, ensuring a user-friendly shopping experience and efficient order processing.• Marketing & Promotion: Developed and executed marketing campaigns through online forums, and in-person events, driving brand awareness and sales growth.• Order Fulfillment: Processed and shipped customer orders promptly and accurately.✪ This experience provided valuable insights into e-commerce operations, customer service, and digital marketing, laying the groundwork for future entrepreneurial endeavors. Show less