Samantha Mccarthy

Samantha Mccarthy Email and Phone Number

Business Operations Program Manager at Mud Bay @ Mud Bay
Samantha Mccarthy's Location
Olympia, Washington, United States, United States
About Samantha Mccarthy

I'm left-handed. By default, that makes me pretty unique. Only 10% of the world's population can write with their left hand — neat, huh?According to Left Brain, Right Brain theory, this means I am deeply creative. That makes sense; I almost pursued a career in the art field. Instead, I chose business. Why? Stability, mostly. So I developed my skills in marketing. I earned a B.B.A from Grand Valley State University in Marketing (and in International Business) and I gained over four years of experience.Because here's the thing about marketing: it's not just rooted in strategy, understanding people and their behaviors, defining your niche, or beating the competition. It's not just highly analytical. It doesn't just speak order and clarity into a chaotic world.It's also about inspiring change, developing products and programs that solve a problem, empathizing with stakeholders, and communicating in unique ways. It's a balance between linear thinking and innovation, research and intuition, process and creativity.I have always believed I was destined to be creative because I write with my left hand — I use my creative right brain as a way to communicate. But, just like the many clients I have worked with in my time at Steelcase, Carnegie, and now in my current role as Business Operations Program Manager at Mud Bay, I also strive for stability, clarity, and procedure. I toggle effectively, quickly, and strategically between process and innovation. I actively leverage both halves of my brain – the creative and the analytical – to be a professional that delivers exceptional and intentional results. It's about whole-brain thinking and doing.And I think that makes me so much more unique than just being left-handed.

Samantha Mccarthy's Current Company Details
Mud Bay

Mud Bay

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Business Operations Program Manager at Mud Bay
Samantha Mccarthy Work Experience Details
  • Mud Bay
    Business Operations Program Manager
    Mud Bay Aug 2024 - Present
    Olympia, Wa, Us
    In this role, I expanded my scope to include comprehensive responsibilities within Business Operations, building on my experience as the Store Operations Program Manager. Critical functions encompass:- Designing and managing a project wall for over 20 programs, effectively tracking development and orchestrating content and launch flow for a retail team of over 450 employees.- Partnering with senior leaders to design and execute an efficient annual planning cycle, enhancing strategic clarity and team alignment.- Managing an external partnership with the Good Jobs Institute, engaging in the development multi-year strategic plans to optimize administrative capacity and financial resources, and creating predictable workflows and launch cycles for retail and home office teams.- Standardizing tools and processes to boost productivity, consolidating from inconsistent organizational tools to a unified system.
  • Mud Bay
    Store Operations Program Manager
    Mud Bay Jan 2024 - Aug 2024
    Olympia, Wa, Us
    In this role, I expanded my scope beyond Services at Mud Bay to focus more broadly on our Store Operations. Critical responsibilities included:- Definition and communication the value proposition for Mud Bay’s Store Operations programs, establishing a clear foundation for strategy and operational plans.- Enhancement of productivity and effectiveness across Mud Bay’s Store Operations by developing and continuously improving systems that support store efficiency- Introduced and managed new programs that improved the store experience and customer satisfaction, ensured launches were successful and on schedule, and store teams had the right amount of information to feel empowered and engaged in a cycle of continuous improvement.- Facilitation of clear project and program communication and alignment with Store Operations Leadership goals through timely updates, data reporting, and change management.
  • Mud Bay
    Services Program Manager
    Mud Bay Apr 2023 - Dec 2023
    Olympia, Wa, Us
    In this role, I formed one half of the new Mud Bay Store Operations Support team. I was entrusted with overseeing the management, innovation, and operationalization of Mud Bay’s service offerings, including Grooming, Home Delivery, and veterinary partnership services. My responsibilities encompassed driving strategic improvements, optimizing financial performance, and ensuring the effective execution of new service models.- Managed, innovated, and operationalized Mud Bay’s service offerings, including Grooming, Home Delivery, and veterinary partnerships, leading strategic enhancements and operational improvements across these services.- Addressed and resolved significant financial challenges by identifying monthly operating losses, developing and executing strategic plans to mitigate those losses, and conducting market research to guide program re-launches and inform executive decisions.- Developed and implemented a comprehensive financial model for Mud Bay’s eCommerce business, tracking investments and costs across various categories, which led to a 90% reduction in operating costs through a new service model.
  • Carnegie
    Senior Account Manager
    Carnegie Jan 2023 - Apr 2023
    Westford, Massachusetts, Us
    Extended my role of Account Manager at Carnegie to lead of a team of 5, overseeing onboarding and personalized professional development while identifying and implementing opportunities for team and culture-building in order to enhance overall team performance, cohesion, and organization collaboration.
  • Carnegie
    Account Manager
    Carnegie Oct 2021 - Jan 2023
    Westford, Massachusetts, Us
    A part of the Research, Strategy, and Creative team at Carnegie – a higher education marketing and enrollment strategy firm that focuses on the power of human connection – I hold a key role in connecting our internal experts with external partners. Key responsibilities include: - Management of specialized projects ranging from research initiatives to brand repositioning campaigns- Operational liaison between external client teams and internal project pods. - Identifying and maintaining a deep understanding of clients’ goals and objectives for future growth in a dynamically evolving market landscape to enable strategic decision making and action-oriented institutional change.- Frequent communication with client executive teams to proactively understand diverse institutional dynamics and provide effective and strategic guidance to exceed expectations.- Constantly seeking opportunities to empower both internal and client stakeholders for success.
  • Steelcase
    Senior Product Marketing Specialist
    Steelcase May 2021 - Aug 2021
    Grand Rapids, Michigan, Us
    After gaining experience and taking on diverse projects as business needs evolved throughout the COVID-19 pandemic, I was promoted to a Senior Product Marketing Specialist at Steelcase. I continued to manage height adjustable and fixed benching product portfolios and the Steelcase Rise mobile app, but have expanded my role to take on product development projects targeted to the Work From Home and retail markets.Other key initiatives I took on include: - Championing the user experience for Steelcase's first ever retail only sit-to-stand desk—Solo.- Collaborating with a global cross-functional team of engineering, supply chain, industrial design, leadership; led the Americas marketing point of view- Frequent communication and partnership with salespeople and dealers to assist in positioning appropriate products for upcoming projects - and developing corresponding materials to foster success.
  • Steelcase
    Product Marketing Specialist
    Steelcase May 2019 - May 2021
    Grand Rapids, Michigan, Us
    I continued my work at Steelcase as a Product Marketing Specialist for the Furniture Category. In this role, I was responsible for the life cycle management of height adjustable and fixed benching product portfolios. I also managed the Steelcase Rise mobile app.Other responsibilities included:- Execution of market and competitive research to evaluate and respond to defined and emerging customer needs.- Management and direction of product training workshops for Steelcase salespeople and dealers. - Evaluation of ambiguous problems through design thinking and collaborative work to define clear opportunities for growth within the benching portfolio.
  • Steelcase
    Product Marketing Associate
    Steelcase Jun 2017 - May 2019
    Grand Rapids, Michigan, Us
    I worked for Steelcase as a Product Marketing Student Associate for the Furniture group.In this position, I was tasked with competitive analysis, data gathering and synthesis, market and opportunity exploration, product development, and product education.
  • T3 - Teaching Through Technology
    Student Data Analyst
    T3 - Teaching Through Technology Aug 2016 - Sep 2018
    Teaching Through Technology, better known as t3, is a public service group tasked with teaching the world through technology. It is led by Grand Valley State University Professor Star Swift. I worked as a student data analyst through Google Adwords and Analytics platforms and aided in the management of a $500,000 per year grant through Google. I was most heavily involved with the redesign of one of t3's most important campaigns - solaRescue. I also attended the Lilly Conference in Fall of 2016 in Traverse City, Michigan, to present on t3 and their projects.
  • Universidad De Deusto
    English Second Language Tutor
    Universidad De Deusto Jan 2017 - Jun 2017
    Bilbao, Bizkaia, Es
    I worked as a tutor for English as a second language for three families while studying at the University of Deusto for the semester. In this position, I was tasked with completely independent work, creating different lesson plans and ideas for effectively teaching the English language to four children who were all under 10 years of age. It was an incredibly fun and energetic job.
  • Phi Chi Theta Business Fraternity
    President Of Zeta Epsilon Chapter
    Phi Chi Theta Business Fraternity Jan 2016 - Jan 2017
    Carrollton, Tx, Us
    I oversaw four other executive board members, as well as twelve chair positions. I was additionally responsible for effective communication and inclusion of the entire group of 38 individuals.This opportunity was a real point of professional and leadership growth.
  • Western Theological Seminary
    Summer Crew Leader
    Western Theological Seminary May 2015 - Sep 2016
    Holland, Mi, Us
    The Summer Crew runs out of the Buildings and Maintenance Department. Serving in this position, I was responsible for leading a crew of ten individuals to the improvement of the Western Theological Seminary building, apartments, and landscape.

Samantha Mccarthy Education Details

  • Grand Valley State University
    Grand Valley State University
    Spanish
  • University Of Deusto
    University Of Deusto
    Business

Frequently Asked Questions about Samantha Mccarthy

What company does Samantha Mccarthy work for?

Samantha Mccarthy works for Mud Bay

What is Samantha Mccarthy's role at the current company?

Samantha Mccarthy's current role is Business Operations Program Manager at Mud Bay.

What schools did Samantha Mccarthy attend?

Samantha Mccarthy attended Grand Valley State University, University Of Deusto.

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