As a Customer Success Manager at Recognizeapp.com, I help clients achieve their business objectives and desired outcomes with the platform, which offers features, functionalities, and integration capabilities for employee recognition and engagement. I serve as the primary point of contact for clients during the onboarding process and throughout their lifecycle, delivering virtual live training sessions, ensuring timely onboarding, maintaining client relationship and retention, and resolving any problems and suggesting solutions and products.I have a passion for driving successful sales and results, which I developed and demonstrated in my previous roles. I managed multiple territories and states, developed and retained customer accounts, traveled to accounts for successful training implementations, analyzed data to improve customer experience and enhancements, and increased client satisfaction and service revenue significantly. I also provided leadership, training, and human resources to a large service staffing team, and achieved awards for customer satisfaction. I am skilled in communication, customer satisfaction, and upselling. I am seeking an opportunity to apply my skills and knowledge in a challenging and dynamic organization that values customer success and sales.