Developed, maintained, and monitored operating budgets and made adjustments to improve cost efficiency while working in budget deficit of $2 million. Troubleshot business operations issues and leveraged data to recommend new solutions. Standardized business processes, establishing internal templates and controls based on data analytics. Verified and maintained BI data, checking correctness, validity, and structure. Scheduled and managed vendor performance across 48 vendors. Trained engineers in job roles, business policies, and industry best practices. Prepared purchase orders and invoices provided to vendors. Built data visualizations to present easy-to-understand reports and documentation. Organized data and documentation to support accurate business forecasting.

Assisted in bringing Inventory Health score up from 33% to 98% in recently launched site. Collaborated with travel team partners to evaluate training programs, identify gaps, and drive improvements in multiple sites, and helped create new training standards for entire U.S. JLL account. Trained new CMMS' on specific customer deliverables for Amazon account, company standards (KPI"s), and job duties, and assisted new CMMS with correcting machines and assets loaded into EAM from launch to ensure correct parts stocked, avoiding down time and SEVS.

Operations and inventory control.

Upheld strict bar presentation standards for operational procedures, employees, and sanitation. Kept expenses under budget by monitoring employees' alcohol and supply use. Diffused difficult situations with excellent conflict management skills and alcohol service expertise. Enhanced bar's reputation by developing seasonal offerings and signature cocktails. Grew bar profits with successful cost control and promotional strategies.

Assisted with leading team of 16 to achieve sales targets and metrics. Delivered extraordinary customer service to all clients. Facilitated training for employee engagement with customers to help promote sales. Oversaw sales, cash counts, deposits, customer escalations, and establishment of monthly goals. Managed day-to-day operations.

Developed and attained customer experience and sales objectives for store. Sold all products and services offered by AT&T. Met all sales objectives. Handled all administrative aspects of sales, including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing completed orders. Maintained strong knowledge of all products, accessories, pricing plans, promotions, and service features. Answered service inquiries from customers.